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Hello, It's not quite as simple as that, particularly as you are a prime member. We do not have a "reset button" for accounts. There is no easy way of doing so. I suggest you try to rectify the problem as best you can. Our wiki will probably be of use. http://x10hosting.com/wiki/Main_Page

Hello, As per this page, it appears to be 16MB.

Hello, That domain is not hosted with us. You will need to speak to the correct webhost to find out the suspension reason.

Re: mod_rewrite Apache , esta activado? Moved to Spanish support. Please post in the correct place next time.

Hello, Please see: http://x10hosting.com/wiki/Suspensions#Self_Unsuspension for instructions.

I am seeing a site now. R.E a question in IRC, cgi-bin should not be used. Place any files in or below public_html.

Hello, All sorted. Thanks.

Hello, What is the domain name you're referring to?

Hello, This suspension occurs when you have files on your account not directly linked to your website. This is clearly outlined in the Terms of Service, to which you agreed upon signup. It could also be caused by having a public file upload script etc, allowing people to use your account for...

Hello, Your account does not appear to be suspended.

Hello, As per the Terms of Service, you are responsible for all of the content on your account. Also as per those terms, nulled scripts are strictly forbidden. For that reason, your account has been issued a permanent "zero tolerance" suspension, meaning there are no second chances. You can...

Hello, As was said before, the suspension is permanent. You can have no further access to your account for any reason. It will be automatically deleted by the system sometime after 14 days.

Hello, Please ensure you have no files/directories CHMOD 777. Generally, files should be 644 and directories 755. Also, please post the contents of the .htaccess file you have in the public_html directory. If using cPanel's file manager you'll need to enable the viewing of dotfiles to see it...

Hello, For future reference: http://x10hosting.com/free-hosting-comparison Thanks.

Hello, SFTP uses SSH, which is not supported on free hosting.

Hello, Your account is currently suspended for High Resource Usage. Please see: http://x10hosting.com/wiki/HRU You can unsuspend yourself from the account panel.

Re: Suspensión de mi cuenta Moved to Spanish support.

Hello, The from address you use must match an address that is created in your cPanel. Other addresses will not work. Thanks.

Hello, Uploads seem to be going at a reasonable rate on your server at the moment. Are you still experiencing the issue? Also, please note that you need to use the "Reload" button in the cPanel file manager after creating a file, or it will not show up.

Okay. Resolved; closed.