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Uhh... I did nothing of the sort. I said that the individual users who are affected by this should contact Outlook/Hotmail/Live Mail

I'd definitely contact them and see if you can get any information about why they might be blocking. Since it's free, shared hosting, all the mail gets routed through a central server.. so it's possible that they're blacklisting our MTA server.

Not exactly sure what's going on.. but I can't find any of your emails in the logs -- at least not since 4/6/2014. They were all delivered from our end. https://labs.neilhanlon.com/ss/2014-04-19_2128.png We have heard of some issues of emails not sending to hotmail addresses.. but, since the...

The IP is 198.91.81.2

What are some example email addresses that can't send or receive mail?

We are currently working on getting ready for a migration of all our free hosting servers to a new platform, which will enable us to better manage and keep the servers, as well as giving them some much needed cleaning. This is a multi-step process, and most of it happens in the background...

Hi Julie, I spoke with another staff member, and it looks like you were probably affected by the exploit. As it stands, the only option is to re-install wordpress. You *might* be able to just re-upload the files from source, and then change the configuration to use your current database... but...

Sorry. If you have an illuminated account, it's not linked to your hosting account-your forum account is linked to your premium account. I'm looking into illuminated now. it appears to be offline. I'll update you when I have more information.

You're on premium. Please submit a ticket there. http://clients.x10hosting.com

You had a priority 0 (highest) MX record for your domain.. which would be local. i removed it.

This should now be resolved.

Unfortunately, personal galleries and images are restricted to a 1GB maximum, as everything on your account must be directly related to your website. As such, your account has been suspended, prior an appeal. You can make the appeal by logging into the account panel.

Hi Julie, Is this a recent issue? If it is, you may have fell victim to the Exploit that was released on Jetpack (a wordpress plugin that you appear to be running). I'm working with another staff member to see if there is a fix for this exploit.

absolut looks full. vox is fine. working now

This is most likely due to your school blocking traffic to port 2083 TCP. You should check with them. There are no current issues with the server.

@gavinmendes98 As someone who's uses GoDaddy because he has clients who insist upon it... that /is/ cPanel. It's just a custom theme. We have a custom theme as well.

Moved to feedback and suggestions.

This should be all set now.

We were running versions of OpenSSL that were vulnerable to Heartbleed. For free hosting, this really doesn't matter as much, since none of the websites operate over SSL. All our systems that were vulnerable have been patched, and SSL/TLS certificates revoked and renewed.

crond on the server had failed. We're looking into it. I restarted the service.