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  1. phoenix2010

    main domain not working propperly ,neither are the redirects?

    ok its saying that the main domain doesnt exsist right? try this http://phoenix43.x10hosting.com/index.php which if the main domain doesnt exsist that wouldnt work either ? the server upgrade has made a mess of my main domain and would like the upper admins to sort it out ? the addresses are...
  2. phoenix2010

    main domain not working propperly ,neither are the redirects?

    today with it being the first time in a few days ive been able to check my htaccess file doesnt show any line with the address phoenix430? there is only 1 htaccess file right? can i have this problem escalated as this problem seems to be going round in circles? acount portal address still...
  3. phoenix2010

    New ticket system has not improved the x10 support experience

    Ive also had a support ticket dissapear from my acount portal but for the last 24 hours thats irrelivant as stoli is down ? my main domain name in my acount portal is different to the one in my cpanel admins are telling me it may be in the htaccess file ( which ive not changed ) which i cant...
  4. phoenix2010

    main domain not working propperly ,neither are the redirects?

    its working this morning descalzo which i find really weird ? its working intermitantly ? the redirect seems to be working too is it safe to post up contents of my .htaccess file in open forum? cpanel not showing any files this morning so cant post up the contents of my htaccess file...
  5. phoenix2010

    main domain not working propperly ,neither are the redirects?

    I wonder if anyone can help with problems that seem to have occurred since all the upgrades to the free servers stoli in particular. Firstly when I try to bring up my root domain its saying it doesn’t exsist ? http://phoenix43.x10hosting.com<doesnt work...
  6. phoenix2010

    How do i reset the cloudflare plugin in cpanel

    A new domain was going to be my next step. there are a few more issues at hand before that for example not being able to back up my site ( joomla ) with akeeba due to it always tripping the resourse limmit hit system ? basicaly the resourses are so tight basicaly i can just about run a basic web...
  7. phoenix2010

    How do i reset the cloudflare plugin in cpanel

    doesnt look like the cloudflare set up can be used at subdomain level you have to have ownership of the ytop level domain unless you use your own domain name ? mm back to the drawing board i think
  8. phoenix2010

    How do i reset the cloudflare plugin in cpanel

    getting error messages when i try to switch cloudflare on ? ive sent cloudflare a ticket see if they can sort it out and am sure it can be reset to its original state ? ive also got an admin ticket open here at x10 if it needs to be escalated higher?
  9. phoenix2010

    How do i reset the cloudflare plugin in cpanel

    I wondered if its possible to reset the cloudflare plug in inside the cpanel under the sub section software services? any help would be much appreciated8-)
  10. phoenix2010

    "Sorry, an error occurred processing your request. We've been notified."

    i think admins are aware of the problem and no dought are working to sort the issues as we speak !
  11. phoenix2010

    My site has been hacked and need help

    This morning i deleted the whole site as i was no nearer finding the cause of the code replicating itself and denying access to certain files ?
  12. phoenix2010

    My site has been hacked and need help

    Thats the code all over my site mate Ffs ? Ok what permissions on the the htaccess files as the code is in lots of em ? It wont let me edit the .htaccess file and says ccess denied ?
  13. phoenix2010

    My site has been hacked and need help

    There seems to be other stuff been messed about with too The hotlink protect had lots of weird code in it too which ive removed ? Its hard to explain and am feeling a lot stupid at the moment I deleted the htaccess file btw thats why you couldnt see it 5 minutes ago i deleted the code in...
  14. phoenix2010

    My site has been hacked and need help

    Hi ya guys Over the last 24 hours ive been trying to get rid of a redirect that has dug itself into my file system Seems like my .htaccess files cant be deleted and have some kind of code in them that i cant get rid of ? It seems to have a redirect leeding to a .ru site Ive not uploaded...
  15. phoenix2010

    Why cant i reply to other threads ???

    Ok guys im wondering why i cant reply to anybody elses threads in the free section? i keep getting the error below? phoenix2010, you do not have permission to access this page. This could be due to one of several reasons: Your user account may not have sufficient privileges to access this...
  16. phoenix2010

    PHP mail function still not working

    Does any of the upper admins have any idea when the php mail function is actualy going to be up and running and stay up and running on stoli? its now been a long time since all the server changes and we as members dont seem to be any closer getting a mail function that works? i need the mail...
  17. phoenix2010

    Cant reply to escalated ticket

    I recently posted a request regarding my data seemingly dissapearing This problem has been resolved probably due to server maintanance and havnt been able to let anna know whos dealing with the ticket ? Could someone help ? ---------- Post added at 08:20 PM ---------- Previous post was...
  18. phoenix2010

    Cant delete files via cpanel or clear my joomla cache

    all data has been wiped pics below of before and after this morning? ps im on stoli
  19. phoenix2010

    Cant delete files via cpanel or clear my joomla cache

    just logged into cpanel and all my data seems to be gone cpanel isnt showing any stats or any data in the acount? i think you may need to escalate this one mate ?
  20. phoenix2010

    Cant delete files via cpanel or clear my joomla cache

    good morning everyone ive tried to clean my joomla cache this morning and was unable to do so by the 2 ways i usualy use ive tried to delete the cache via the admin panel backend joomla and failed so tried via c panel and the joomla cache folder? imidiatly after deleting the files came strate...
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