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    Terminated problem

    This would be untrue for our premium services. As we provide cold storage backups going back to 1 year after any account is inactive.
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    Important Multi-Account Unblock Requests

    Hello, I have sent you a direct message here on our forums asking for some more details regarding your classes and your requirements. We will happily allow your students access to our account but we may need more details to make sure these do not get blocked again within the classroom. I will...
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    to request the cancellation of the suspension of my website

    We can see your service is unsuspended and active.
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    Issue with website loading and accessing control panel

    This should now be resolved via Discord.
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    problem when removing suspension

    I can see your account is active and unsuspended at this time.
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    email with password reset link does not arrive

    I have removed the block from the error code and resent a new password.
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    to request the cancellation of the suspension of my website

    Despite your very ill words toward us, You can manually unsuspend your account by login in. If you have issues with this you can provide those details. However, any future words like we have found you posting will not be tolerated on our community.
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    Resolved Whitelist IP in Imunify360

    I apologize for delay can you please let us know if this is still blocking and having issues?
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    Blocked because of phising

    Hello, The defaulting is more than likely your local browser prefilling the form. Remove this data and choose your own custom domain name. without any gmail related content. For example if you want batgirl.x10.mx please enter that.
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    Requesting to be unblocked. Temporarily blocked spam or phishing because of domain name?

    Your block has been removed. however, the issue occurred because when you signed up for the domain you attempted to use your email address as the domain name. Do not place your email address in the domain name but rather the actual domain name you want to use.
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    Resolved Requirements Not Met/Missing mysqli extension

    As the error is indicating, I enabled the mysqli module via your Select PHP version of your directadmin.
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    E-mails don't reach certain providers

    Unfortunately, we can not control how other email providers handle emails after they are sent from our service. Since you can confirm your service is working properly I would recommend reaching out to those providers and make an inquiry asking if they have any blocks on your domain ( or our...
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    Blocked because of phising

    Our service will not allow domain names with "covid" inside the string. This is based on global previous attempts at using these URLS for scamming and phishing reports.
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    Resolved Disk Space Request

    This has been updated
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    Wordpress suddently broken Fatal error: Uncaught Error: Class 'WP_REST_Controller' not found in

    We see several files inside your web directory that seem to have been infected with Malware. You should be able to download clean core WordPress files from their website and replace them as needed.
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    Resolved x13 You are not allowed to modify your SSL settings

    You should now have this option!
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    Resolved Starter but only 512MB disk

    I resolved this via Discord
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    Resolved Whitelist IP in Imunify360

    that domain is not pointing to that IP?
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    Resolved Whitelist IP in Imunify360

    As requested What does the IP : 173.236.165.210. Correlate to? We can not blindly whitelist IPs.
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    Help with mail records

    You will not be able to use roundcube if your email is not being hosted with us. You will have to use the zoho solutions.
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