Search results

  1. E

    Resolved Requesting Unsuspension

    This should be resolved.
  2. E

    Please upgrade MariaDb 10.3 to 10.4.

    This should be updated now.
  3. E

    Help with mail records

    I apologize for the delay as this reply did not hit my inbox. You will need to use our nameservers and DNS MX records pointing to us accordingly.
  4. E

    Disk space upgrade request

    I do not see any hosting account attached to this forum name you are posting from. Can you confirm your forum name or access from the account details : https://x10hosting.com/panel/services so that I can review this request for you?
  5. E

    cPanel and Website Down?

    We see no blocks with the IP you are posting this message from in our system causing any issues. Can you provide a screenshot of the error you are getting? You can also message me on here your IPv4 address from a blocked network : https://whatismyipaddress.com/
  6. E

    Cannot access control plane, also site disabled

    This should have been resolved via Discord.
  7. E

    Cannot access control panel

    This should now be resolved!
  8. E

    Please RESTORE my terminated account

    My pleasure!
  9. E

    requesting unsuspension

    Refund and case has been done via PayPal.
  10. E

    Help with - This Account Has Been Suspended

    Should be resolved. Please wait for DNS to update fully to see it active. Please make sure to login to your panel https://x10hosting.com/panel once every 30 days to prevent this from happening again
  11. E

    Why I can't unsuspend my account?

    Should now be resolved.
  12. E

    Network Blocklisted

    The only way to resolve this is to disconnect from the mentioned network.
  13. E

    requesting unsuspension

    Hello, You will be required to contact PayPal the same way you did to start the chargeback. We can not do this request as you opened the case against up without first asking or allowing us to resolve any of your issue. If you still wish to have your money back from the upgrade please let us...
  14. E

    Disk Space Request

    We can see your updraft backup folder is using a big chunk of your space. Please clear out older backups so we can then re-review the request
  15. E

    requesting unsuspension

    Hello, I do apologize as after reviewing this we can see that our automatic abuse filters false ID one of your WordPress Security plugins. However, we can also see you have issued a chargeback with PayPal regarding your payment. We are unable to unsuspend any service that has an active...
  16. E

    Please RESTORE my terminated account

    The email on file is : you must use this email to reset your password and login to your account. If you do not login to your panel this will happen again : https://x10hosting.com/reset
  17. E

    My paid account doesn't work

    You can use this guide that may help you with your email : https://gjr.x10.mx/#mail
  18. E

    My paid account doesn't work

    You are getting blocked by our firewall for too many failed attempts via FTP. Please make sure you are using the correct FTP information to prevent this from happening .If you need to change your hosting / ftp password you can do this via your hosting panel as follows :
  19. E

    Cant access control panel

    Can you try now?
  20. E

    Please RESTORE my terminated account

    I hope you are recovering well! I was able to restore your account. Please in the future if possible reach out to our team if any issues come up that would prevent you from accessing so we can take the correct precautious
Top