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  1. E

    redirect to wrong website

    You have deleted the domain name it seems you attempted to use and added a new one that has not been updated to use our nameservers.
  2. E

    Hosting Account is disabled

    What error code or issue are you facing at this time?
  3. E

    Account not accessible due to country ban

    Can you kindly copy and paste the actual code here in plain format for us to review?
  4. E

    How do I enable SSL?

    this has now been enabled for you as well. However, in the future please make a new post for any of your own issues so we can make sure we are able to resolve it sooner.
  5. E

    how long do i have to unsuspend my account before it gets deleted

    To add to the above yes you will get several more emails before the account is fully terminated and deleted.
  6. E

    ABSOLUTE DEVESTATION! YEARS OF WORK AND FILES LOST! PLEASE HELP!

    I do hope you are feeling better! This account has been restored. Please access your dashboard using this accounts information : https://x10hosting.com/panel/ In the future if possible feel free to reach out to us even if a message like this on our forums if something may cause you to not...
  7. E

    Account not accessible due to country ban

    Please provide the error code you are receiving for us to review this further
  8. E

    MYSQL missing

    I can see this enabled at this time
  9. E

    Apache is functioning normally is showing instead of my site

    SSL should now be enabled and an option via your DirectAdmin
  10. E

    Hosting Control Panel Failed to create login token

    I do apologize as our free hosting support is generally done via 100% volunteers. So you may take a little longer than normal. However, our premium does come with 24/7 dedicated staff. Furthermore, you may get quicker support via our new support discord : https://discord.gg/Ab9eGwsxh2 As for...
  11. E

    minha conta ta suspensa

    You should see this active
  12. E

    PLEASE help RESTORE terminated account

    I will have our backend team review this request
  13. E

    requesting disk space increase

    Request is denied at this time. please review your storage usage as we see a bulk is coming from "ai1wm-backups"
  14. E

    Request SSL

    You should see this enabled at this time.
  15. E

    Error 503

    I have increased your space for you.
  16. E

    Services not working

    Please try now. Your IP was blocked for failing to access IMAP to many times on your local machine
  17. E

    Error 503

    I have re-generated the required files. do not delete anything inside your cage folder in the future. Your data allocation should not include this directory.
  18. E

    Disk space upgrade request

    We still see your service space is only using ~100MB at this time.
  19. E

    I need to reset my password and I'm not receiving an email to do so.

    We can see your password is being sent without any issues on our end. Make sure you are checking your spam
  20. E

    Important Multi-Account Unblock Requests

    Anyone who has posted and can still see this error please update your post ( do not make a new post) to make sure you have included which domain and service you wish to KEEP. These will be reviewed this weekend.
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