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Can you please register a new account on our site https://x10hosting.com/. Please complete this fully until you verify your email and have access to our dashboard. DO NOT CREATE A HOSTING SERVICE we just need you to create a client dashboard account. You can link this forum username when you...

This has been enabled on your account

Your IP was indeed blocked by our firewall. The reason for this block is you are attempting to access your email account from this network using the wrong details. Please make sure you correct any failing email clients to prevent this from happening again.

SSL access has been enabled for your account.

So we sent you 5 emails before we actually took action. Those emails spanned during the time period and may have came one each day before it happened.

Please reach out separately regarding your case. To clarify our system sends roughly 8 emails and the total time is 60 days. 2 months with 8 emails should not be considered a short time.

I can see you have not accessed your service since 11-10-2023. I can also see that our system emailed you a total of 8 times before this service was terminated without any reply or login on your end during any of that time.

We do not provide backup copies for suspended / terminated accounts. Our team will be reviewing the case for your domain and will post here once an update is available.

Your account is active at this time

Based on the amount of accounts you had this was considered "abuse" and has to be reviewed in depth. The likely chance this is approved is slim based on the amount of accounts you created.

This should now be resolved

I apologize our new system seemed to have flagged your domain. I have unsuspended trhis and marked the account to be allowed going forward. There is NO reason for you to remove or do anything to your service as again, this was a false positive by our system

Blacklisting has been removed

When logging into our panel that program would need to be disabled.

I was able to confirm I can add a domain to directadmin AFTER setting up the service as you described. Again by visiting directadmin > domain management > create a new domain. Sorry you feel like you did not receive proper support or service with us when using our 100% free no strings attached...

Domain setup > then enter your domain you want to use going forward.

Service has been unsuspended manually and I have removed the 30 day requirement from your account

Your old service was terminated and removed for failure to login. We can see your last login was 6/2023 and the service was then terminated after sending you multi emails on 8/2023. You then did not login again until 10/2023 ( 4 full months ). At this time there i no way to recover your old...

You have several leftover .zip files taking up a bit of space. Please remove those files to gain some more at this time.

You should now have access to your account to unsuspend.