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  1. julie.serendipity35

    FTP Error

    I have not changed the DNS settings through cPanel, but I have had to mess with the DNS settings for my internet connection a couple times in the last few months. I see the DNS editor on cPanel, but have idea what info it is asking for. ETA: Ok, I figured out what I had to do. I went into the...
  2. julie.serendipity35

    FTP Error

    When trying to log into my FTP program (I'm using FileZilla) for one of my domain's I get this message, I've checked and it's not being blocked by my firewall and I have all the login info correct. Plus when I log into my other domain on FileZilla, it works fine. Can anyone help with a...
  3. julie.serendipity35

    Large document viewer

    Hi everyone. I started a website for my family tree, the research I'm doing, etc. I have some large sized documents (pixel wise as some are about 6000x4500), but am not sure what type of gallery type app to use. I have a gallery already installed for family photos (I'm using Piwigo for that)...
  4. julie.serendipity35

    Creating a new subdomain

    Hi Anna, With the Holidays and all I forgot to reply. I'm not sure what you mean by creating a .tk domain and then configuring it with you (X10). Is there someplace I can get better instructions on that? Thanks.
  5. julie.serendipity35

    Creating a new subdomain

    But if I wasn't allowed to do this, why would the option be there? If I got a new domain from a third party, like from another free site, would I be able to add it on to my account here at x10 as an addon domain and redirect it the url to be http://foodparade.elementfx.com? I have not tried...
  6. julie.serendipity35

    Creating a new subdomain

    I deleted the subdomain and I now have 1/2 subdomains used. I went and tried to create an addon domain and entered my info like this and when I clicked "add domain", I got this Am I not entering something correctly for the addon information?
  7. julie.serendipity35

    Creating a new subdomain

    Sorry, I don't think I worded it right before. But when I go to http://foodparade.julie.elementfx.com I get this error message on Chrome? And Firefox basically gives me the same message. "Oops! Google Chrome could not find foodparade.julie.elementfx.com Did you mean: elementfx.com" I've tried...
  8. julie.serendipity35

    Creating a new subdomain

    As I said in my post, I was able to create the new subdomain that I wanted to. That's shown in the first picture I posted. But I cannot access that website. And I forgot to mention this, but I want the subdomain to point somewhere else. The subdomain I created was...
  9. julie.serendipity35

    Creating a new subdomain

    I feel really stupid for asking since I've created one before, but I can't fully create a new subdomain and have it work. It's probably some tiny little step that I'm missing and I'm going to feel really silly once I find out what that step is. Thanks in advance for any help. Ok, so as I said...
  10. julie.serendipity35

    Website Temporarily Disabled

    Ever since about 2pm PST there has been a notice up on my website stating it is temporarily disabled and that the message will be removed automatically at the start of the next hour, but it is still there 6 hours later. What can I do to resolve this? I cannot even log into my Wordpress account...
  11. julie.serendipity35

    unsuspension and change password

    Yes, I'm unsuspended now and I was able to log into cPanel. I tried one more time before resetting the password again and it logged me right in. Is it possible that I was unable to log in while I was suspended? That's the only thing I can think of. Thanks.
  12. julie.serendipity35

    unsuspension and change password

    Hi, I've checked the Wiki and FAQ and couldn't find any answers to my questions. My account was suspended last night (over 12 hours ago) due to high system usage, but I was only installing plugins to a wordpress account. Anyway, I put in the request for my account to be unsuspended and...
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