Search results

  1. E

    I can't Access my site I think blocked my IP because of multiple failed attempt in ftp server

    You are correct that is the reason for the block! At this time this has been unblocked.
  2. E

    BTW: X13 Hosting Control Panel Timeout (Again!)

    Yes immunify360 is normally the root cause of this which is why I asked if you could confirm steps before you saw the block. I will review which rule is blocking you and get your domain white listed so this does not block again.
  3. E

    requesting unsuspension

    Hello, At this time our services do not allow using any term regarding "discord" as this is a popular malicious keyword. The account suspension was based on you adding this to your service as a subdomain. However, based on the age of the account I have allowed this term and the account should...
  4. E

    requesting unsuspension

    You should see service restored at this time. Please allow a few hours for the DNS to update locally.
  5. E

    requesting unsuspension

    As mentioned in the block you are not allowed to utilize known companies within your domain name. At this time this service has been removed. You are free to create a new service using a different domain name
  6. E

    requesting unsuspension

    You should see service restored at this time. Please allow a few hours for the DNS to refresh.
  7. E

    BTW: X13 Hosting Control Panel Timeout (Again!)

    I have removed this block again Can you confirm if you are making changes to your website or your backend when you see this block happening?
  8. E

    I want to unban me almost 3days

    We do not see any active bans at this time on your account
  9. E

    Server sent unsorted certificate chain in violation of the TLS specifications

    What are you using for the host when connecting?
  10. E

    I want to access my service on x10hosting.com

    Can you re-attempt this?
  11. E

    Request: Increasing disc space

    We have doubled your current storage allocation
  12. E

    Important Multi-Account Unblock Requests

    unblock request are currently on hold while our team catches up and reviews the current queue.
  13. E

    Important Multi-Account Unblock Requests

    Your access is denied. We can see you have almost a dozen accounts all using very similar email addresses and forum user names. This is logged via the IP you are using to access our panel. Please provide us with ONE account you wish to keep as the others will be removed.
  14. E

    Problems with Hosting Panel, Website Access, FTP, and Forum Login

    I can confirm you are not blocked within our x13 system. Please re-test and let us know the results
  15. E

    BTW: X13 Hosting Control Panel Timeout

    x13 has remained online and should be up now. However, I did see your IP blocked in our firewall which may be the cause of the issue you are seeing. Can you re-attempt to access this service?
  16. E

    ERROR for 3 month's: Failed to create login token: Login failed. Please refresh the page and try again.. If this account was just created

    I apologize this has happened. Can you now re-attempt to access this account?
  17. E

    Disk Quota @109% with less than 35MB?

    I do see that your usage is only small as you stated ~35MB. I can also see DirectAdmin is stating the same when viewing your account on our end : Disk Usage34.8 MB / 512 MB Can you confirm if you are still seeing this error or having any current issues within the service?
  18. E

    SSL Request

    This should now be enabled!
  19. E

    SSL Certificates

    I apologize for the delay! This should now be enabled on your account!
  20. E

    Breaking News : x11 server is down!

    Yes I can confirm there is a on going networking issue for all customers on x11. We hope to have this resolved short and I do apologize for not making this announcement via our forums but rather our Discord instead.
Top