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The email on file is : you must use this email to reset your password and login to your account. If you do not login to your panel this will happen again : https://x10hosting.com/reset

You can use this guide that may help you with your email : https://gjr.x10.mx/#mail

You are getting blocked by our firewall for too many failed attempts via FTP. Please make sure you are using the correct FTP information to prevent this from happening .If you need to change your hosting / ftp password you can do this via your hosting panel as follows :

Can you try now?

I hope you are recovering well! I was able to restore your account. Please in the future if possible reach out to our team if any issues come up that would prevent you from accessing so we can take the correct precautious

This would be untrue for our premium services. As we provide cold storage backups going back to 1 year after any account is inactive.

Hello, I have sent you a direct message here on our forums asking for some more details regarding your classes and your requirements. We will happily allow your students access to our account but we may need more details to make sure these do not get blocked again within the classroom. I will...

We can see your service is unsuspended and active.

This should now be resolved via Discord.

I can see your account is active and unsuspended at this time.

I have removed the block from the error code and resent a new password.

Despite your very ill words toward us, You can manually unsuspend your account by login in. If you have issues with this you can provide those details. However, any future words like we have found you posting will not be tolerated on our community.

I apologize for delay can you please let us know if this is still blocking and having issues?

Hello, The defaulting is more than likely your local browser prefilling the form. Remove this data and choose your own custom domain name. without any gmail related content. For example if you want batgirl.x10.mx please enter that.

Your block has been removed. however, the issue occurred because when you signed up for the domain you attempted to use your email address as the domain name. Do not place your email address in the domain name but rather the actual domain name you want to use.

As the error is indicating, I enabled the mysqli module via your Select PHP version of your directadmin.

Unfortunately, we can not control how other email providers handle emails after they are sent from our service. Since you can confirm your service is working properly I would recommend reaching out to those providers and make an inquiry asking if they have any blocks on your domain ( or our...

Our service will not allow domain names with "covid" inside the string. This is based on global previous attempts at using these URLS for scamming and phishing reports.

This has been updated

We see several files inside your web directory that seem to have been infected with Malware. You should be able to download clean core WordPress files from their website and replace them as needed.