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  1. E

    Error code E7B8BBDDF80983330. Please go to the support forum for assistance.

    This should now be resolved if you can try again.
  2. E

    Getting error code when trying to login.

    Can you try again this should be resolved.
  3. E

    Log In Error

    Can you please try now?
  4. E

    I have loaded my pages into public_html, but still get the x10 welcome page

    No you will only be allowed to have one site per member at this time.
  5. E

    I have loaded my pages into public_html, but still get the x10 welcome page

    Hello, I deleted the default index.html from your file manager and I can now see pages loading.
  6. E

    email not sent, discord is a bust

    I am sorry to hear you are having issues with discord. You can try the following invite : https://discord.gg/Ab9eGwsxh2 you may need to click the Add server in the bottom left of your discord and enter that link. Either way can you please try your password reset now?
  7. E

    Important New site is live! Signs up are now open!

    I am not seeing any active service for your account at this time. The last known login we have for you is from June of 2020. Our system requires you to access your account at-least once a month for it to remain in our system being termination occurs. If you believe you have accessed your account...
  8. E

    Email Error

    Hello, I am seeing your email on file as sup***e@tec***sa*c.com.br. I have issued a manual password reset to this email on file.
  9. E

    Login error

    Can you try again please?
  10. E

    email to reset the password

    We see your email on file is s*rg***lic***do@mail.com and notice the emails are being sent. I have sent a manually password reset as well please check your spam and junk to ensure it is not being placed there as well.
  11. E

    Inodes

    Hello, I apologize it seems your account was provisioned on a different package. I have corrected this and you should see the change accodingly.
  12. E

    Failed to create login token: key creation failed.

    This error should now be resolved.
  13. E

    Log In Error

    This error indicates you may be using or trying to access your account via VPN or similar service. At this time we require you to access your x10hosting panel account with your real public facing IP.
  14. E

    no email to reset password received

    I apologize for the delay and your issue not being seen before. Can you please try again?
  15. E

    Email Address NOT ON FILE?!?

    Hello, Just to simplify and clarify an issue you may be having your direct admin login and service password is not the same as your x10 main login page panel account. There are options under each section of your panel to change this password respectfully. Profile > Change Account Password is...
  16. E

    Procedure for password reset not working.

    Can you try this again please?
  17. E

    Error code EDA5DD95BF474FD46.

    This has been removed you should be able to access this now
  18. E

    Error code ED05E9E18C3E764F1. Please go to the support forum for assistance.

    Hello, I removed this block please try again.
  19. E

    SSL configuration screen in DirectAdmin

    I am not sure you can enable this for a parked domain. Can you add it as an add-on domain and try again?
  20. E

    Resolved Add on domain

    Unfortunately, this user decided to leave us without wanting to wait for DNS changes. We can mark this as resolved.
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