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  1. stpvoice

    I can not open the site

    Hello, Please paste a copy of the htaccess file in your public_html directory into your next reply. If using cPanel file manager you'll need to enable the viewing of dotfiles to see it. Also, check your folders below public_html are not CHMOD 777. Generally, files should be 644 and folders 755...
  2. stpvoice

    FTP prob

    Hello, Could you take a screenshot showing the "FTP accounts" section of cPanel? You can attach it to your next reply. Thanks.
  3. stpvoice

    the i want to help link

    No problem. Sorry I didn't PM. I think it was fixed while I was asleep. :)
  4. stpvoice

    internal server error

    Hello, Please paste the htaccess file from the relevant directory into your next reply. Ensure no folders are CHMOD 777. They should be 755 generally, and files 644. To see the htaccess in cPanel file manager you'll have to enable the viewing of dotfiles. Thanks.
  5. stpvoice

    Delete My Account

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  6. stpvoice

    How to install Front Page Extension?

    Moved to free hosting.
  7. stpvoice

    im new to your host

    Issue resolved; closed.
  8. stpvoice

    Ftp

    It works fine for me. Try following these instructions: (http://x10hosting.com/forums/free-hosting/158221-default-web-page-how-fix.html) You may have already completed some of the steps. Do them again to be sure. Thanks.
  9. stpvoice

    Ftp

    Hello, Please clear your browser cache and flush your DNS, then try again. Thanks.
  10. stpvoice

    Looking for people, GREAT OPPORTUNITY...NEED IDEAS

    This sounds brilliant. I'd love to be involved. With summer coming up, I'm going to have lots of time on my hands. My interests centre mainly around the field of technology, current events and that sort of thing. I think it leaves a lot of scope for specialisation and expansion, as well as...
  11. stpvoice

    Hey

    Hello! Welcome to x10! I hope you enjoy our service! :)
  12. stpvoice

    im new to your host

    Hello, Please clear your browser cache and flush your DNS, then try again. That site loads fine for me. Thanks.
  13. stpvoice

    Ftp

    Hello, The system shows your main domain as: lrankin0302.elementfx.com You could have found that our from the account panel (https://x10hosting.com/control/login.php) by logging in with your email address and password. Thanks.
  14. stpvoice

    Hosting down, Yet again

    Hello, Your site is working for me, and is loading very quickly. What makes you think the hosting is down? Thanks.
  15. stpvoice

    website not working

    Hello, You should be able to sign up again now. Please ensure that you're logged into your account panel when signing up again so that the account is added to this forum account. The easiest way to ensure this is by logging in at (https://x10hosting.com/control/login.php) then click "Hosting"...
  16. stpvoice

    website not working

    Hi, You missed the username.... Thanks.
  17. stpvoice

    website not working

    It may be easier for us to terminate your account and you can sign up again to reset it. Would you mind doing that? I'll put an immediate termination through. Just copy and paste the form below into a new reply and put your cPanel username and the X where indicated. Thanks.
  18. stpvoice

    Please Unsuspend, I will fix the issue

    Hello, File storage of any kind is forbidden on free hosting, which is essentially what prime is, except for a few perks. It's classed as free hosting. File storage warrants a permanent suspension. As you're a paid member I'm going to ask an admin to make a final decision, but for now at least...
  19. stpvoice

    Default web page?

    Hello, It can take up to 72 hours for domain changes to fully take effect. Clear your browser cache and flush your DNS at regular intervals when attempting to access your site. If you're still having the issue in 48 hours, please let us know by replying to this ticket. Thanks.
  20. stpvoice

    Please unsuspend my account!

    Hello, You must log into the forums at least once a month to keep your account active. Posting is not required. You can unsuspend yourself from the account panel. Thanks.
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