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That is correct. Any files to go onto your website need to go into public_html. Try putting an index in there and see if it works. Thanks.

Hello, You've been suspended for inactivity. You must login to the forums at least once every 31 days to keep your account active. Posting is not required. You can unsuspend yourself from the account panel. Thanks.

Issue resolved; closed.

Hello, I can see it now in the system. It can sometimes take a little longer for cPanel passwords to update as cPanel is a different system to the account panel. Please give it an hour or two then try again. Let us know if it's still not working then. Thanks.

Issue resolved; closed.

Hello, You can change your password as per these instructions: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password Thanks.

Hello, There should be a yellow box in the top right of the window telling you your hosting and forum account usernames. If there is no hosting username listed then you do not have a hosting account. Thanks.

Actually, it's usernames that are 8 characters, not passwords. Sorry about the confusion. Even so, try changing it again.

Hello, I can't see a password reset in your account's history. Could you try again following these instructions (http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password)?

Hello, It might help if you gave us a proper link to the script and a pastebin of the source. Also, I see you have a web hosting company website. What servers are you using for accounts? Thanks.

Hmm. Try going through the change process again. Remember maximum 8 characters alphanumeric.

Hello, php configuration is on a server-wide basis. It will not be adjusted for just one account. You'd need a VPS to decide on the settings for yourself. Thanks.

Hello, Please log into the account panel, click "Hosting" in the header bar, then click the "Login to cPanel" button. Thanks.

Sorted; closed.

Resolved; closed.

Completado.

Hello, Are you trying to set up something on your account? Some kind of script? Did it work before? Thanks.

We can't disclose any details about the account as unless you're logged into the forum account linked to the hosting as we can't verify you are the owner. If you've forgotten your password, log into the account panel and reset it as per the instructions here...

Hello, Your account will not be suspended for no valid reason. Most of the suspension reasons are detailed in the Terms of Service (http://x10hosting.com/terms) which includes the High Resource Usage policy. If you don't make an effort to fix high resource usage and it continues, we may take...

Sure. :)