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  1. stpvoice

    Account suspended

    No, the system should process it automatically.
  2. stpvoice

    Account suspended

    Hello, Your account is suspended for inactivity. You must log into the forums at least once ever 31 days to keep your account active. Posting is not required. You can unsuspend yourself from the account panel. Thanks.
  3. stpvoice

    My account is suspended

    Hello, Your account is not suspended. Looks like you worked it out. Thanks.
  4. stpvoice

    Help I can't lift my suspension

    Done.
  5. stpvoice

    y suspended?

    Hello, You've been suspended for High Resource Usage. You can unsuspend yourself from the account panel. If you continue to get HRU issues, you may want to upgrade to Prime, Illuminated or Premium where the limits are considerably higher. Details can be found here...
  6. stpvoice

    help to setup domain

    Hello, You just need to register the domain at co.cc, and point its nameservers to: ns1.x10hosting.com and ns2.x10hosting.com Then park the domain in cPanel or add it as an addon domain. Details are here: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain Thanks.
  7. stpvoice

    I can't login to my cpanel

    Hello, Please try resetting your password as per the instructions here: http://x10hosting.com/wiki/index.php?title=How_to_Change_Your_cPanel_Password Note: only email address works as username now, nothing else. Thanks.
  8. stpvoice

    HELP Again it was suspended.!!

    Hello, Prime is an upgrade to free hosting, and is a paid service. Details are here: http://x10hosting.com/forums/payments.php Thanks.
  9. stpvoice

    Really slow site speed?

    Hello, Due to the nature of free hosting, there are lots of accounts on each server, which can make things slow down a bit, especially at peak times. Unfortunately, there's not much we can do about this. The only thing I could suggest is an upgrade to premium, where there are many fewer...
  10. stpvoice

    error in park domain

    Hello, Parking a domain is in addition to your main domain. It essentially points another domain to the same thing as your main domain. If you open http://vidofglory-lk.tk/ in your browser, it shows the same content as your main domain. Thanks.
  11. stpvoice

    Please correct my site landing..

    Hello, Please verify you don't have any directories or files CHMOD 777 (below public_html). Generally, files should be 644 and folders 755. Also, please post the contents of the .htaccess file you have in the public_html directory. If using cPanel file manager you'll need to enable the viewing...
  12. stpvoice

    account suspended

    Hello, I've unsuspended it for you. Thanks.
  13. stpvoice

    Subdomain remove

    Hello, You can do that in your cPanel under "Subdomains". Thanks.
  14. stpvoice

    Change CNAME record

    Hello, The mail CNAME is used by cPanel's built-in webmail feature. You'll have to choose a different name. Thanks.
  15. stpvoice

    Unsuspension Request

    Issue resolved; ticket closed.
  16. stpvoice

    Can't Log in Hosting Panel

    Are you using that email address as the username? After a recent update it's the only thing that will work. A username is no longer valid. I assume you're referring to the account panel? (https://x10hosting.com/control/login.php) Thanks.
  17. stpvoice

    Delete account

    Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thank you for using x10Hosting.
  18. stpvoice

    HELP Again it was suspended.!!

    Hello, As the reason says, this happens when you use more than your fair share of server resources. The limits are given in more detail on this page, as well as some possible solutions: http://x10hosting.com/wiki/HRU If you continue to have issues, you'd need to upgrade to Prime where the...
  19. stpvoice

    Internal Server Error

    Hello, Please check you have no folders CHMOD 777 in your public_html directory. Generally, files should be 644 and folders 755. Also, please post the contents of the .htaccess file you have in the public_html directory. If using cPanel file manager you'll need to enable the viewing of dotfiles...
  20. stpvoice

    Unable to unsuspend account which has been suspended by inactivity

    Hello, I have unsuspended your account. Please note that you must log into the forums at least once every 31 days to keep your account active. Thanks.
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