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Hello, Have you checked the spam/junk mail folders? Also, what's the email address you're checking? I'll see if it matches the one on the account. Thanks.

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.

Issue resolved; thread closed.

Hello, Sorry for the delay in getting to your ticket. I have unsuspended your account. Thanks.

Hello, As per section 6 of the Terms of Service, backups are completely your responsibility. We have no way of recovering the files. Thanks.

Hello, Please clear your browser cache and flush your DNS, then try again. Your site loads fine for me. Thanks.

Hello, I have terminated the account. Feel free to sign up again. Ensure you're logged into the account panel first so the new hosting account can be linked to your existing client/forum accounts. Thanks.

Repeat, closed.

How do you think free hosting is paid for? Use the remember login box? Once you get to a certain number of posts, they disappear anyway. Or use an adblocker.

As you've been told multiple times, you won't be getting your files back. And as you won't go away voluntarily......

As Livewire stated before, the event is fully logged and verified. The suspension is valid and will stand. You will not get your files.

Hello, Livewire explained quite clearly before why it was suspended. You can have no access to the files. Under sections 6 and 8 of the Terms of Service to which you agreed upon signup, you are responsible for your own backups, and as the account is suspended all access is forfeited. Why...

Hello, Admins are aware of the issue. Please be patient. It should be fixed in the near future. It's a server issue and not localised to your account. Thanks.

Hello, The old account has been terminated. Try adding the domain now. Thanks for your co-operation.

Hello, Admins are aware of the issue. Please be patient. It should be fixed in the near future. Thanks.

Hello, As I told you in IRC, you need to log in here: https://x10hosting.com/control/login.php using your email address and password. You can then see the cPanel username in the top right in a yellow box, and can reset the master account password if need be. Thanks.

Hello, Just for reference, the account was suspended earlier pending deletion after the user requested. http://x10hosting.com/forums/free-hosting/158447-account-deletion-request-please-delete-my-free-hosting-account.html#post818250 And the user has signed up again here...

Hello, Please log in with the forum account linked to the account you want to terminate and post a ticket requesting immediate deletion, as I need to verify you are the owner of that old account. I'll terminate it immediately then. Thanks.

Hello, You can unsuspend yourself from the account panel. Please see http://x10hosting.com/wiki/HRU for some tips to help reduce resource usage. Thanks. Edit: Disregard that. Seems our Abuse Compliance Officer has found some "nasties" on the account.

Hello, In fairness, we are a web hosting company, not a "let us help you build your website from scratch" company. I did make a few suggestions in your previous post http://x10hosting.com/forums/free-hosting/158453-building-web-page.html but you obviously didn't read it. Thanks.