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  1. stpvoice

    Suspension due to warez

    Hello, You'd need to wait for this account to be deleted before signing up again. Let me emphasise that any kind of illegal activity is not permitted, and if you plan on doing so x10 is not for you. It's for legitimate users setting up websites. As I said before the account is permanently...
  2. stpvoice

    domain doesn\'t work?

    Hello, co.cc is a separate entity to x10. We just give the option to add one of their domains in the list for ease of use. You need to register the domain you want with them and point its nameservers to: ns1.x10hosting.com and ns2.x10hosting.com Once that's done, you may need to wait up to...
  3. stpvoice

    Suspension due to warez

    Hello, Having warez on your account is in violation of our Terms of Service to which you agreed upon signup. This also falls under our zero tolerance policy so your account has been permanently suspended. You can have no further access to it. The account will be deleted sometime after 14 days...
  4. stpvoice

    Account suspension

    Hello, Rapidleech is in violation of our Terms of Service and falls under our zero tolerance policy. Your account is permanently suspended and you can have no further access to it for any reason. Thanks.
  5. stpvoice

    Can I Get a rest to my hosting account?

    Hello, All files must be uploaded within the public_html folder if you want them to show on your site. I can currently see a chat at jestdie.x10.mx/jin/chant Thanks.
  6. stpvoice

    Can I Get a rest to my hosting account?

    Hello, Ah. Which folder did you rename? That could be what is wrong. Thanks.
  7. stpvoice

    Can I Get a rest to my hosting account?

    Hello, There is no "reset button" as such. Your account would need to be terminated and you'd have to sign up again. If you want to do that, please let us know. It'd be easier to try and fix the problem. When you say files aren't showing up do you mean on your website or in FTP? Thanks.
  8. stpvoice

    Website email help

    Hello, As Livewire suggested, I think Google Apps would be easiest. You can use their SMTP servers and you bypass the blacklist. If you need help setting it up, there's an article here: http://x10hosting.com/wiki/Setting_up_Google_Apps Thanks.
  9. stpvoice

    Please Check This..

    Hello, Please post the contents of the htaccess file and we will go from there. There may be no need to change permissions. Thanks.
  10. stpvoice

    Hacking accounts multimedia.x10.mx

    Hello, In response to your repeat ticket: (which I closed as it's a repeat) I'm passing your query onto our Abuse Compliance Officer. I'm not sure what to do. Thanks.
  11. stpvoice

    Question to unblock suspension

    Hello, Please stick to your earlier thread here: http://x10hosting.com/forums/free-hosting/157253-hacking-accounts-multimedia-x10-mx.html This will need staff attention. I'm not sure about what to do. I'll pass the message on. Thanks.
  12. stpvoice

    html form input attribute

    Moved to programming help. This is not a free hosting support query.
  13. stpvoice

    delete

    Hello, Use either FTP or cPanel file manager to delete the file yourself. There are instructions here on how to upload, but it should get you most of the way: http://x10hosting.com/wiki/How_to_Upload_Files_to_Your_Website Thanks.
  14. stpvoice

    can I start PTC site ?

    Hello, Provided your site complies with the Terms of Service, then yes: http://x10hosting.com/terms You can use an addon domain with or without www by following the instructions here: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain under the "Addon domain" section. Thanks.
  15. stpvoice

    I can't see my pages in

    Hello, You need an extra line in there, just in case: RewriteEngine on RewriteBase / RewriteCond %{HTTP_HOST} ^cisoft.x10.mx$ [OR] RewriteCond %{HTTP_HOST} ^www.cisoft.x10.mx$ RewriteRule ^/?$ "http\:\/\/cisoft\.x10\.mx" [R=301,L] Also, your site is not in English, Spanish or French. Are...
  16. stpvoice

    Domain

    Hello, What domain name are you trying to add?
  17. stpvoice

    Unsuspension of hosting account

    Hello, Thank you for your understanding. It wouldn't have been uncommon to have a lot of swearing at that point. I'm going to close this ticket now as the issue and query has been dealt with. Thanks.
  18. stpvoice

    Unsuspension of hosting account

    Hello, That will not be possible. That's final. I can see your perspective, but we've got to follow policy. Thanks.
  19. stpvoice

    Delete my free hosting account

    Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thank you for using x10Hosting.
  20. stpvoice

    Unsuspension of hosting account

    Hello, The domain will be released from the account when it is deleted sometime after 14 days of suspension. You can't use another account until this one is deleted. You'll have to wait until then to use the domain on another account.
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