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  1. stpvoice

    Control panel

    Hello, Emails about suspensions are sent automatically by the system. It's possible that you're using an email address different to that on file, which is where notifications are sent to.
  2. stpvoice

    About the language restriction

    Hello, No, you would need to moderate any comments not in English, Spanish or French, or translate them (manually) within a reasonable amount of time (~24-48 hours). Thanks.
  3. stpvoice

    Problem?

    Hello, cPanel on your server is working correctly at the moment. Please clear your browser cache and try again. If not, could you please say some more specifics about the issue so we can investigate further. Thanks.
  4. stpvoice

    name server

    Hello, Your account details are managed from the account panel. https://x10hosting.com/control/login.php
  5. stpvoice

    Forum Username

    Hello, We do not change forum usernames.
  6. stpvoice

    FTP uploads stopping at 16.7 MB

    Or a host that will allow you to upload whatever massive content it is you're trying to upload. We are a web host, not a file storage service.
  7. stpvoice

    name server

    Hello, ns1.x10hosting.com ns2.x10hosting.com Thanks.
  8. stpvoice

    FTP uploads stopping at 16.7 MB

    Hello, Unmetered is not unlimited. There is an upload limit of 16MB on a free account via FTP, as outlined on our website. http://x10hosting.com/free-hosting-comparison You should be able to upload up to 64MB via the cPanel file manager. What are you trying to upload that's more than 16MB...
  9. stpvoice

    I have aproblem with my domain

    Hello, Could you provide me with a link to the translation? You will risk account suspension if you do not provide this. Thanks.
  10. stpvoice

    Website not displaying correctly

    Thanks for letting us know. If you have any further issues, please open a new ticket.
  11. stpvoice

    Starka very slow and loaded

    Hello, The .net is slower for me. As I said, there's very little we can do about slowness, particularly as it's just you. You'd need an upgrade to improve the speed as I said before. Thanks.
  12. stpvoice

    Suspension

    Hello, I have unsuspended your account. And it hasn't been one month as your account was suspended on the 24th of last month. It's the 18th today. Thanks.
  13. stpvoice

    Account Deletion Request

    No, not until the other one is deleted. All of this is clearly outlined in our Terms of Service.
  14. stpvoice

    I have aproblem with my domain

    Hello, Please clear your browser cache and flush your DNS, then try again. Also, sites not in English, Spanish or French need a word for word manual translation. Are you able to provide me with a link to this? Thanks.
  15. stpvoice

    u/n and p/w

    Hello, I'm not quite sure what you mean by "mailing account". If you're referring to cPanel webmail, you should be able to use your normal cPanel password to log in. Thanks.
  16. stpvoice

    Website not displaying correctly

    Hello, It would depend on your setup. You'd need to google the name of whatever CMS you're using along with something like domain change. E.g. "Wordpress domain change". Thanks.
  17. stpvoice

    Account Deletion Request

    Hello, Your account is currently permanently suspended. We do not expedite the deletion of suspended accounts.
  18. stpvoice

    Website not displaying correctly

    Hello, All of the links on your site are still set to reference your old domain, which no longer exists, so it can't find the files. You'll have to change them to reflect your new domain. Thanks.
  19. stpvoice

    Control panel

    Hello, I just checked with someone and the cPanel name degarb was terminated 27/04/2011 as it was suspended for 15.09 days. This means that all of the data has been permanently erased. Feel free to sign up for a new account though. Thanks.
  20. stpvoice

    nameservers

    Thread closed. If you have any further issues or queries, please open a new ticket.
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