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  1. E

    Enable SSL

    I have enabled this option for you!
  2. E

    Account is disabled

    Service should be active at this time
  3. E

    An error occurred during a connection to x15.x10hosting.com:2222.

    Your IP was blocked because you have failed to many times to access your email account from your local network. I have removed this block. However, please correct the information from your local machines to prevent this from happening again
  4. E

    Account is disabled

    Your account is being reviewed by our team. We can see you have used an extreme amount of bandwidth during this last period which has caused an unusual auto suspension from our system. Once I have more information I will make it in this ticket.
  5. E

    requesting unsuspension

    Please log out of your service and re-attempt this
  6. E

    bittegrity.com unsuspension

    I have sent this to our team to review. Soon as I have an update from them I will make it here
  7. E

    bittegrity.com unsuspension

    You will be required to fully disable the CDN block while our team reviews the site.
  8. E

    bittegrity.com unsuspension

    Hello, can you remove the CF block you have in place so our team can review the status of this domain? Right now our systems are seeing a Sorry, you have been blocked When trying to review this.
  9. E

    Can't delete 3rd domain name and site files

    This should be resolved please re-attempt removing and adding.
  10. E

    X12 Firewall has blocked me again

    Your IP has been unblocked
  11. E

    Site says it is published, but doesn't show up

    After refreshing the cache locally on the server I can also now see your 2023 content! I can confirm no one at our team did any changes and can confidently say you worked this out one out yourself using any guidance we provided! So good job there! Hope you have a great Christmas and holiday!
  12. E

    Unsuspension failed

    Should now be resolved!
  13. E

    Site says it is published, but doesn't show up

    I am unsure what you mean by there? Are you now seeing your site properly loading?
  14. E

    Site says it is published, but doesn't show up

    You should zip and upload via the file manager from your previous screenshots the LOCAL files from your software that you built the website in
  15. E

    Site says it is published, but doesn't show up

    I am sorry you feel its hard to get support, we have been actively emailing you back and forth as replies come in. The issue is you are utilizing a very outdated program that is not reading our file system correctly. I am not familiar with this FTP software. However, if your website you have...
  16. E

    x12.x10hosting.com down?

    Your IP was blocked in our firewall. Please re-attempt this access
  17. E

    I can't access the control panel

    Please re-attempt access.
  18. E

    Requesting Unsuspension

    Your account is not suspended at this time.
  19. E

    Unable to add second domain name on the free account

    We are aware of an issue that may prevent domain adding. Our team is reviewing this and should have it resolved shortly.
  20. E

    Resolved Disk Growth Request

    Increase has been approved.
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