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  1. ctyrd

    My website is offline

    Good job!
  2. ctyrd

    My website is offline

    It is working from my house: https://bluespace.x10.bz/wp/ You installed WordPress in the directory /wp instead of directory / which is the public_html directory of bluespace.x10.bz.
  3. ctyrd

    My website is offline

    x12 is working find from my house: https://x12.x10hosting.com:2222/ must be a local issue? What is your domain?
  4. ctyrd

    This site can’t be reached || x12.x10hosting.com took too long to respond.

    Way to veg of a reply. x12.x10hosting.com is the x10 system url and blocking your IP, for: Attempted = failed to me. Just use your domain to work on your site.
  5. ctyrd

    Can't access control panel

    Yes the hyperlink to the DA hosting control panel in DA account panel is buggy. I think it has something to do with x12 server/host. It works every time on x13, at least for me. Just remember to login here: https://x10hosting.com/login (DA account panel) at least once every 30 days so your...
  6. ctyrd

    Cloudflare GPRD and access logs

    Turn off AWStats, but your not using x10s DA hosting control panel. When you start using x10 it could be achieved with htaccess without turning off AWStats. Then you will not know who is tracking/hacking your site.
  7. ctyrd

    This site can’t be reached || x12.x10hosting.com took too long to respond.

    What is Capstone? What is it used for? Does it login http ever request, like fillezilla dose ftp request?
  8. ctyrd

    IP blacklisted for cPanel

    Well that sucks. Makes Global Communication tracking easier. Staff May be able to help.
  9. ctyrd

    IP blacklisted for cPanel

    Surly your ISP can renew a lease on a different static IP address. Or is the home router setting a static IP?
  10. ctyrd

    How do I delete a service and close my account

    The x10 free account is auto close/delete. Just do not login here: https://x10hosting.com/login for 30 days or during a month. It takes that long for staff to consider a delete request anyway.
  11. ctyrd

    IP blacklisted for cPanel

    Is you ISP public IP address static? I use my Verizon mobile phone for internet and that IP is dynamic (changes). So if the x10 firewalls Black listed you it would be the ISP public IP. So something else is going on. A staff member needs to look at it. You said cPanel, that is x10 premium...
  12. ctyrd

    GDPR European Law and access logs

    Post in the correct forum and be more specific on your request. "Your website is down and you don't know why". User statistics, (visitors) does not violate EU General Data Protection Regulation.
  13. ctyrd

    Can't access control panel

    DNS propagation! Try direct your.domain.mx:2222 or https://x12.x10hosting.com:2222 my domain https://ctyrd.org:2222
  14. ctyrd

    GDPR European Law and access logs

    You made multiple posts in the wrong forum, and your misinterpreting the European Union’s General Data Protection Regulation (GDPR).
  15. ctyrd

    Website Only Shows Original Files

    How did you import, where the files overwritten, or renamed? The default index file name for your website is "index.html". http://ibwladder.elementfx.com/ or http://ibwladder.elementfx.com/index.html
  16. ctyrd

    503 Error - Service Unavailable. Is x13 down?

    Not from here: https://x13.x10hosting.com/ or my domains: https://www.tbint.us/ Any changes in your scripts?
  17. ctyrd

    Website Only Shows Original Files

    To get better help post your domain name?
  18. ctyrd

    switching from Sitepad to Wordpress problem

    Can not see everything. In the My Files directory, is there a symbolic directory link public_html. It will have the little arrow. Is WP the only software install the domain does not show up? It my be an force https redirect problem with Softaculous, then x10 Staff will have to resolve.
  19. ctyrd

    switching from Sitepad to Wordpress problem

    Use the direct admin hosting control panel file manager. Fix the file path, it should be /My Files/domains/yourdomain/public_html/. There is five more directories in the /yourdomain/ directory. Hopefully only the /public_html was removed during uninstall.
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