Maintenance is fully completed and our new upgrade feature is now live! Visit this announcement for more information!
https://community.x10hosting.com/threads/free-hosting-upgrades.210723/
If you are redirect to this post this means our site is currently undergoing scheduled maintenance.
Maintenance Status : Complete
Maintenance History :
3/15/2023 - 1030PM-1130PM
Your account was just created the same day if your request. That said you do not meet the current requirements. Furthermore the .apk files that are being stored would not be acceptable and do not qualify for the upgrade.
This may have been a false suspension based on the timing and the file that was hit from our automated scans. As a long standing member I have removed this suspension on good faith while we monitor it further.
I personally replied to your open support case via our help desk very shortly after your ticket was opened. We have resolved this for you as mentioned in our ticket.
Blacklist was removed and was re-added. This is happening based on too many failed login attempts to your control panel. Can you please confirm how you are attempting to access this?
How are you attempting to make a backup and which errors are you getting? You can always manually compress / .zip the files via the file manager and download them easily. Along with exporting the database if required via phpmyadmin