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At this time we are not allowing your signup domain to be changed. This subdomain acts as your token / key for our services.

This is indicating you are attempting to sign in while using a VPN or other cooperate network. You must disconnect from those services prior to accessing your account.

The domain Digitalcoin.tk which was tied to your account was red flagged for phishing by several known scanners and reports. It may be possible our scanners and the systems flagged your website and domain in error. We do have backups for your account and we would be able to restore your...

Hello, Team is still investigating this issue soon as I know more I will let you know.

I have confirmed the server status has remained functioning without any major issues during your reported times. I also confirmed your website is taking a very long time to load. At this time it is assumed the underlying issue is within the install of your website. Did you run any updates or...

Hello, I have enabled the display_errors option under the +Extra Features > Select PHP versions > Options tab When that is enabled your website is showing the following error : Fatal error: Uncaught Error: Call to undefined function get_data() in...

Can you clarify or share a screenshot when / how you are getting this error? I am seeing you are only using 601.8 MB / 1 GB currently.

We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...

We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...

Hello, Unfortunately, this error is indicating your country is currently blocked from our services. However this block may have happened recently due to abuse if you can confirm when you signed up for hosting we may be able to grant you access.

Hello, You should still be able to change your PHP version. Please navigate to Extra Features > Select PHP version. Please let me know if you are not able to change this setting or if changing back to php 5.4 does not resolve this.

This error should now be resolved. Please let me know if this is still occurring.

This error is indicating you are using a VPN which is not allowed to access our services. Unfortunately this error code is indicating your country is blocked. However, this may have been a recent block based on abuse if you can confirm when you started your service with x10hosting we may be...

This has been a crazy month for us at x10 with launching some new stuff within free and our projects going on over on premium. I do apologize no real excuses other wise. I have this on my to-do list by the end of the week to either attempt to resolve this or provide a workaround solution if one...