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Can you please try now?

I have corrected the issue with the DNS of your account. You may need to flush your dns cache, or wait until it refreshes by itself.

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Sadly this is one I can not properly access to sort, I have relayed the information to Corey however.

You can't at this time. When the backend is revamped, you'll be able to change the email address for the login to the account panel, however the username for the actual hosting (DirectAdmin, formerly cPanel) account you can not change the username.

Yes, and the fact the domain is missing from the account is an indication transfer didn't go as expected. The domain likely worked, being served from the old server, until those were decommissioned a while back. Re-doing the transfer from backup is the best option as there could be something...

I have increased the available disk space on your account.

Wordpress works just fine on lower php versions, it is not a requirement to have a higher php version, version 7.3, which we offer, is currently the recommended one however. There is no option to gain ssh access on shared hosting (free or paid) to that level, to be able to fully control php...

Prime was a one year plan, it was also discontinued sometime 2015 if I'm not mistaken, after that all accounts was in reality free accounts although the users that had an active subscription at the time it was discontinued was allowed to keep the perk of not having a login requirement. This is...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

All accounts that we do not restore upon request will be properly cleared off when everything is completed, some things have been halted partly due to Covid-19, partly due to staff issues. There is currently no way that I can manually delete these accounts (forum and client accounts usually do...

Make sure any script you have installed is configured to use the .es domain, many scripts defaults to rewriting to the domain it is installed/configured for.

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Looks like your account didn't transfer properly, the account is there but it is missing more then just the proper DNS settings. I'll have to restore the account from our most recent backup that was taken just before the servers was taken offline. Did you upload/change anything through...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

You are perfectly allowed to temporary store bigger files, in case of backups for instance. However, you would need to use ftp to upload files larger then 100mb in size.

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Prime was a plan you paid for yearly, and it has not been offered for a few years and no billing for renewal would have occurred, so technically they all expired a few years back. We did allow previous Prime account holders to keep that status free of charge up until now (technically some of...