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  1. E

    Awaiting Approval

    Please refresh and check your account you should see this provisioned.
  2. E

    Cant access cpanel

    Can you confirm which URL you are using to access this and attempt the reset?
  3. E

    Free SSL Request

    There is no hosting account associated with this forum account for us to troubleshoot this.
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    Country Code Blocklisted

    i do not see any existing account on your forum name. If you do not have an existing account we are not able to bypass this at this time.
  5. E

    Country Code Blocklisted

    You should now have access again.
  6. E

    Country Code Blocklisted

    You should now have access again.
  7. E

    Domain Transfer

    Free hosting services would not be able to facilitate transferring the actual domain to a new registrar. This is only available on our premium hosting. However, as stated by the other member you can easily change the nameservers and then add your domain as indicated.
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    Free Hosting Upgrade not applied

    I do apologize it seems your upgrade was stuck in our "provisioning" queue. I was able to process this for you and see that the account was updated. Thanks a ton for understanding and for the continued support. As always reach out if you require anything else.
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    x13 License check failure

    The hosting panel we use has switched up licensing types and has been having issues since they did this change. You may see brief times with a similar error until they roll out a new method to check these.
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    Resolved PHP 8.2 Extension "gd" seems enable but not detected.

    Thank you for making the forum post I will get this reviewed for you and soon as I see it resolved will post here or try and ping you on Discord.
  11. E

    I/O Usage Resources Limit Was Reached For Your Site Any Way To Reset The limit??

    Hello, We spoke via Discord but I can clarify. i/o resources limit is caused by running multi WordPress sites with lots of plugins. Our free hosting resources while are a lot are not designed to handle large website loads as they are shared and we want to be able to provide as many users with...
  12. E

    Free Hosting Disk Space

    I apologize for the delay. I have increased your storage space.
  13. E

    Important Multi-Account Unblock Requests

    Anyone who has not been unblocked as of now is because all rules found in the first post and through these posts. Users who have posted proper information have been unblocked.
  14. E

    FYI

    Thank you for reporting this we have corrected the link
  15. E

    Request for more storage

    Hello, We do not see this forum name attached to the domain provided. I will have our team review this and update soon.
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    Please relink old account to new account

    Hello, As mentioned I tied your hosting to this account and you should access it each time via the control panel button. As for FTP : When you create your service you create the hosting service password. This will be your password to use to log in directly to Direct Admin along with your...
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    ip blocked

    I do not see your IP blocked at this time. Can you confirm what error you are getting? Also please do not post your IP to our public message board.
  18. E

    Free SSL on x10

    I can see SSL access is already enabled on your account. Can you please visit Account Manager > SSL cert > Get automatic certificate from ACME Provider > save and it will generate your free SSL
  19. E

    Please relink old account to new account

    Please log out of your clients dashboard and back in you should now see your service linked properly.
  20. E

    HELP! I need to restore a backup manually

    The error you are seeing you should be able to go to extra features > select PHP version and enable the MySql module required.
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