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I see your website is online. This generally means you are IP banned for some reason from our servers. If you can you may message me on here your IPv4 address from here : https://whatismyipaddress.com/ or join our discord to get this resolved a little quicker : https://discord.gg/Ab9eGwsxh2...

We do apologize for this issue you should have seen your service restored shortly after this incident

No not at this time. Our plan has been named this for over 10 years.

This should now be resolved if you can try again.

Can you try again this should be resolved.

Can you please try now?

No you will only be allowed to have one site per member at this time.

Hello, I deleted the default index.html from your file manager and I can now see pages loading.

I am sorry to hear you are having issues with discord. You can try the following invite : https://discord.gg/Ab9eGwsxh2 you may need to click the Add server in the bottom left of your discord and enter that link. Either way can you please try your password reset now?

I am not seeing any active service for your account at this time. The last known login we have for you is from June of 2020. Our system requires you to access your account at-least once a month for it to remain in our system being termination occurs. If you believe you have accessed your account...

Hello, I am seeing your email on file as sup***e@tec***sa*c.com.br. I have issued a manual password reset to this email on file.

Can you try again please?

We see your email on file is s*rg***lic***do@mail.com and notice the emails are being sent. I have sent a manually password reset as well please check your spam and junk to ensure it is not being placed there as well.

Hello, I apologize it seems your account was provisioned on a different package. I have corrected this and you should see the change accodingly.

This error should now be resolved.

This error indicates you may be using or trying to access your account via VPN or similar service. At this time we require you to access your x10hosting panel account with your real public facing IP.

I apologize for the delay and your issue not being seen before. Can you please try again?

Hello, Just to simplify and clarify an issue you may be having your direct admin login and service password is not the same as your x10 main login page panel account. There are options under each section of your panel to change this password respectfully. Profile > Change Account Password is...

Can you try this again please?

This has been removed you should be able to access this now