Search results

  1. E

    Error code ED05E9E18C3E764F1. Please go to the support forum for assistance.

    Hello, I removed this block please try again.
  2. E

    SSL configuration screen in DirectAdmin

    I am not sure you can enable this for a parked domain. Can you add it as an add-on domain and try again?
  3. E

    Resolved Add on domain

    Unfortunately, this user decided to leave us without wanting to wait for DNS changes. We can mark this as resolved.
  4. E

    Password Reset email not received

    Can you please try now?
  5. E

    Resolved Add on domain

    I believe per our discussions in discord you will now need to wait for the DNS to update.
  6. E

    Sing in not working

    You should be able to click that email as soon as it comes in and you receive it. The text document is only needed in the event you want to change your email if you do not have access to your current one. I have issued a password reset link again.
  7. E

    Important New site is live! Signs up are now open!

    Hello, I see that you may not have logged into your account since 2019-04-23. If this is correct your website may not be available anymore as previously we had a policy that you must logging to your account at least once every 30 days. If you can confirm this information may be correct I may be...
  8. E

    Can't access my account after 2 attempts of password reset

    Awesome very glad to hear!
  9. E

    Sing in not working

    Hello, Using the same email as you have on the forums I issued a password reset for you. Please let us know if you received this. It is time sensitive but if you receive this that is a good sign and we can try again. If you want to try and catch someone on during regular hours to help a little...
  10. E

    No access to old e-mail

    Very glad to hear!
  11. E

    No access to old e-mail

    Thank you very much for following those instructions to allow us to quickly resolve this. I have updated your email addresses to the one in the .txt you should now be able to request your password.
  12. E

    Password reset done but login not working

    Can you try to access this now?
  13. E

    Cannot use password reset function

    Awesome I am glad to hear this is resolved and you can now access all of your accounts and services.
  14. E

    Can't access my account after 2 attempts of password reset

    Can you please try one more time?
  15. E

    Cannot use password reset function

    Your direct admin password is not tied to your x10hosting account these will be different. I have attempted to manually send the password reset for you please let me know if you get this. You may also join our Discord Invite Link : https://discord.gg/Ab9eGwsxh2
  16. E

    Email Address NOT ON FILE?!?

    The Discord Invite Link : https://discord.gg/Ab9eGwsxh2 should be working. This will certainly help coordinate this issue.
  17. E

    Important New site is live! Signs up are now open!

    Can you please try this now? I have synced your account manually with our new system.
  18. E

    Cannot use password reset function

    Your email has been updated. You be able to reset your password using the password you gave in the .txt.
  19. E

    Cannot use password reset function

    At this time for security and proper ownership verification we are asking members who can still access their Direct Admin control panel to create a text document labeled x10hosting.txt inside any location via their file manager with the updated email address. You can access your Direct Admin by...
  20. E

    Can't access my account after 2 attempts of password reset

    Hello this issue with our premium service should have been restored earlier today if you can please confirm you can now access this.
Top