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Hello, I'm only Community Support Staff, so I wouldn't have the required access to directly make a change to your account anyway. I believe that we are coping fine with tickets at the moment. If you scan down the free hosting forum you'll see that most of them are answered. I don't know how...

Hello, Seems you're missing the configuration file. You might want to put one there, then see if the problem is resolved.

Hello, How are you uploading these files? cPanel of FTP?

Hello, There's a tutorial here: http://www.amoswong.com/how-to-add-a-favicon-in-wordpress-blog.html for adding the favicon, which is the one that appears in the address bar and tabs etc. Unfortunately, there is no way to monitor usage other than the tools provided in cPanel, as a...

Hello, What is your website? I can't find anything linked to that forum account. Also, have you checked your junk email folders? Messages are often put into these folders from the free servers, as people have abused them in the past. There are also known issues with sending to Windows Live...

Escalated, JM shows unsuspended, site is still redirecting.

Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account.

Hello, The upgrades section is here: http://x10hosting.com/forums/payments.php

Hello, The limits imposed on your account cannot be changed, however an upgrade to prime membership doubles all the features. Prime is $4.95 for 1 year.

Hello, Please clear your browser cache and flush your DNS, then try again. Let us know if that works. :)

Hello, The owner of the .com site specifically asked for your account to be suspended because of the theme. Did you all create the theme in equal proportions, or did only one of you make it? Our issue is that we can't tell who the legitimate owner is.

Hello, Is the public_html directory completely empty? Try uploading something. See if that solves it.

Hello, Is that in the cPanel or the account panel? The account panel synchronises behind cPanel.

Hello, There are issues with softaculous/fantastico at the moment. I suggest you install it manually. I offer script installation services here: http://x10hosting.com/forums/marketplace/155202-50-credits-script-installation-services.html if you don't want to do it yourself.

Hello, When did you pay?

Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account.

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Please note that we do not delete forum accounts.

Hello, What was your old cPanel username? We need that to run a check.