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  1. stpvoice

    My account stills suspended

    Hello, It appears as though your account may have been terminated after a suspension of more than 14 days. What was your old cPanel username, so I can double check in the system?
  2. stpvoice

    can't view main joomla page

    Hello, Just delete the contents of the /cache folder. Do not delete the folder itself. Then clear your browser cache and try again.
  3. stpvoice

    The site is down again

    Still seems to be okay for me.
  4. stpvoice

    CPanel

    Hello, Please follow the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password
  5. stpvoice

    Mailing Lists Down

    Hello, This would be better posted in the clients' support area. https://clients.x10hosting.com/clientarea.php We usually only deal with free hosting here.
  6. stpvoice

    Account Removed due to Inactivity

    Hello, Also, we are unable to manually create accounts. :)
  7. stpvoice

    can't view main joomla page

    Into the .htaccess file please. Delete the 2 blank lines. :)
  8. stpvoice

    The site is down again

    Hello, We're getting reports of a MySQL failure on your server. Once again, it's not your fault. Admins are aware of the problem.
  9. stpvoice

    can't view main joomla page

    Hello, Please edit the contents of the .htaccess which is 0kb in size, and replace any text with everything in the box below. Then try again. ## # @version $Id: htaccess.txt 21064 2011-04-03 22:12:19Z dextercowley $ # @package Joomla # @copyright Copyright (C) 2005 - 2010 Open Source Matters...
  10. stpvoice

    account suspensions

    Hello, I've unsuspended you again. You need to take reasonable measures to try and stop this happening again. Disable all of your wordpress plugins, enable them one by one (say a new one every 2 days) and see which one starts causing the problems.
  11. stpvoice

    not able to logon to cpanel

    Hello, Please try resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password
  12. stpvoice

    Hi x10

    Hello, Welcome!
  13. stpvoice

    Switch to unlimited storage plan

    Okay, I will ask someone with the relevant privileges to change your plan to adfree-infinity.
  14. stpvoice

    x10hosting.com subdomain

    Hello, It does look as though you can no longer sign up for a .x10hosting.com subdomain, or change to it at a later stage. I have just checked the account panel, and the option doesn't exist. I'm afraid you'll have to go with an alternative. :)
  15. stpvoice

    can't view main joomla page

    Hello, For some reason, your site is only showing when you append /index.php to your site's URL. Could you try that and see if that works? Also, please post the htaccess file you're using in the web root directory. Thanks.
  16. stpvoice

    My Cpanel stopped working

    Hello, I can login to cPanel on your server with no issues at this time. Are you still experiencing the problem?
  17. stpvoice

    Well then Oxwall for some reason wants to be reinstalled

    Good luck. If you have any further issues, don't hesitate to open a new ticket.
  18. stpvoice

    Problem with parked domain

    Escalated for backend clearing.
  19. stpvoice

    Osama Bin Laden is dead!

    I smell a rat with this one. I can't believe one of America's most wanted men would be so dense as to go out into an area populated by the military.
  20. stpvoice

    More Updates

    Brilliant news. Thanks for all the work you put in. I guess support will be getting busy. :)
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