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  1. stpvoice

    NO "login boxes" on forum, no way to login!

    Hello, I'm sorry I didn't know what forum you were referring to, but here's some forums from the first page of google. Notice none of them are x10's: HMV, Snowboards, MoneySavingExpert, Nrowich, Hertfordshire, Digital Spy, Sheffield. and so on. You get the idea. I had to ask what seemed to you...
  2. stpvoice

    About the suspension of my link

    Hello, You have been permanently suspended for phishing. And you did read the terms, because you ticked this box: You can have no further access to your account. It will be terminated sometime after 14 days.
  3. stpvoice

    Enable shell_exec

    Hello, We do not support shell access on free hosting. You'd need premium for that. Please see: http://x10hosting.com/free-hosting-comparison for more details. Thanks.
  4. stpvoice

    Site loading time.

    Hello, The reason for this slowness is the fact that all of our free servers have lots of accounts to deal with, and at peak times can become very loaded. If consistent speed is something you require, then I'd suggest an upgrade to Illuminated or Premium, where there are considerably fewer...
  5. stpvoice

    NO "login boxes" on forum, no way to login!

    Hello, Which forum are you referring to? That screenshot would be helpful. Thanks.
  6. stpvoice

    Cannot change domain/remove subdomain

    Escalated to admins for manual clearing/adding etc.
  7. stpvoice

    need name servers details

    No problem. If you need any further assistance, don't hesitate to let us know.
  8. stpvoice

    Cron Jorbs

    Hello, No, that cron would run every hour, on the hour. You'd be alright on free with that, you'll only get suspended for High Resource Usage if there's an issue. If that happens, you should be able to unsuspend yourself in the account panel, or open a ticket and someone will unsuspend you.
  9. stpvoice

    need name servers details

    ns1.x10hosting.com ns2.x10hosting.com
  10. stpvoice

    I need help...

    No problem. :) If you have any further problems, do not hesitate to let us know.
  11. stpvoice

    Suspensions

    Hello, Your account has been permanently suspended for various violations of our terms of service. You can have no further access to your account, as per the Terms of Service and our zero tolerance policy.
  12. stpvoice

    I need help...

    Hello, I changed some file/folder permissions and it seems to be okay now. Thanks. :)
  13. stpvoice

    unsuspend account

    Hello, You have been permanently suspended for having a nulled IPBoard on your account. This is in violation of our Terms of Service and comes under our zero tolerance policy. You can have no further access to your account.
  14. stpvoice

    I need help...

    I'm really stumped about this one. Do you mind if I have a look at your account? I could check permissions rather than telling you what to do each time. If you're happy for me to do that, kindly send me some login details to: (details removed, user has seen). Thanks.
  15. stpvoice

    I need help...

    Hello, I've just checked, and the permissions on the public html folder should be 750. Same goes for www. Please try that.
  16. stpvoice

    I need help...

    What are the permissions on the public_html folder?
  17. stpvoice

    I need help...

    Please change it to 644 and try. Generally, folders should be 755 and files 644.
  18. stpvoice

    I need help...

    Hello, What are the file permissions on index.html?
  19. stpvoice

    I need help...

    Hello, Can you confirm that file is named .htaccess exactly? Not with anything else before or after. What you posted should cause a 500 error if it was in use, provided a rule was triggered. Also, do you have a directory index file?
  20. stpvoice

    I need help...

    Hello, Could you please post the contents of your .htaccess file. If using cPanel file manager, you'll need to enable the viewing of dotfiles on the box that comes up immediately after clicking the icon in the main cPanel.
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