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Escalated. Backend probably needs flushing.

Hello, I've seen this before, and believe that if you've deleted everything in the root your account will need to be deleted and re-made. Unfortunately, there is no "Reset" button. I'll escalate this ticket if you wish to proceed like that, as I don't have immediate termination privileges. We...

Hello, As it said in your suspension reason, this is a permanent suspension. Your account will not be unsuspended.

Hello, What is the error?

Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, please post back, as it may be possible to restore your account.

Just to completely cover this, could you please post the whole form.

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Seems to be working now.

Hello, I have unsuspended your account. Please note that you must log into the forums at least once every 31 days to keep your account active.

Escalated.

It is scheduled for a move to new hardware over the next few weeks. The current setup isn't expandable, but is only temporary.

Hola, Para mover a la prima, sólo tiene que registrarse en http://x10premium.com/ entonces cuando tienes una cuenta de abrir un ticket en el área de clientes, haciéndoles saber que está pasando de la libertad de la prima, y decirles que su cpanel nombre de usuario. Alguien se moverá de su...

Hello, Do you have any software using your databases such as Joomla etc? If so, do they have issues connecting to them?

That seems to also be okay. Joomla web installer. What is the error message you're getting?

Seems to work fine for me. It's a little slow, but if you still see an issue it will likely resolve itself very quickly. http://www.agtand.x10hosting.com/moodle/

Escalated. Domain issues in backend.

Although we have no confirmed issues, several users are complaining about this, so there may be a problem. Please be patient. These things usually fix themselves.

Hello, It seems to work fine for me. Just confirm FTP settings: Server: chopin.x10hosting.com User: your cPanel username Password: your cPanel password Port: 21

Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

No, it's a permanent suspension.