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Hello, We do not adjust the php configuration on a user-by-user basis.

Hello, If phpMyAdmin is asking for login information, I believe you need to reset your password via the account panel. http://x10hosting.com/wiki/index.php?title=Reset_Password&redirect=no

Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Did the package come with a .htaccess file? If so, please post it. Also, please confirm file permissions are set to 644, and folders to 755.

Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Hello, Thank you for following my advice. Note before escalation: I checked a script on starka, failed to send message. Same script worked on staffserv and chopin.

Hello, I can see your page also. Can you confirm your domain name? Unfortunately, there is no "reset button". You'd need to delete then re-create your account. It's up to you what you want to do.

Hello, I'm going to escalate this, as an admin will need to clear something from the backend.

Hello, I've been reading back over this, and am having trouble understanding what exactly the issue is? If you're having trouble with a particular page, please post its exact link so we can look into it.

Hello, Unfortunately, there are no updates I can see at this time. For better uptime, you may want to consider our Illuminated or Premium services. This is a completely free service, so when things go wrong we appreciate a bit of patience. Thank you, sorry for any bluntness. :)

Welcome! :)

Escalated for admin attention. Potential backend hitch.

Hello, As your site is clearly so vital, I'd suggest you upgrade to Illuminated or Premium for better uptime. I'm sure a school could afford a small investment.

Hello, Please see: http://x10hosting.com/wiki/Defaultwebpage.cgi

Hello, I have set your account for deletion after a 14 day waiting period. If you change your mind within this time, post back, as it may be possible to restore your account.

Hello, Please see this link.

Hello, Your site still works fine for me. Please clear your browser cache and flush your DNS, then try again.

Do you have any software using a database, such as Joomla?

Type: either MySQL or MySQLi. Doesn't really matter. Hostname: localhost Port: 3306 (probably won't need to enter this) Database name: create in your cpanel. See: http://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User Database user/pass: create in your cpanel. See...

What file(s) did you move? System or site?