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  1. stpvoice

    cannot remove parked domain

    Escalated for manual deletion.
  2. stpvoice

    Unsuspension please

    Hello, I have unsuspended your account. Please note that you must log into the forums at least once every 31 days to keep your account active.
  3. stpvoice

    default webpage?

    Hello, It can take up to 72 hours for a new domain to activate fully. Please see: http://x10hosting.com/wiki/Defaultwebpage.cgi
  4. stpvoice

    My website states an error message.

    Where does it say to contact us? Could you explain in more depth what the problem is? The 404 error is most likely your "fault".
  5. stpvoice

    no website

    Hello, You need to register the domain with co.cc, and point its nameservers to: ns1.x10hosting.com ns2.x10hosting.com When this is done, your site should begin to work within 72 hours. http://www.co.cc/
  6. stpvoice

    Service Unghappy

    If you want to delete your account: Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:
  7. stpvoice

    installation

    Ummm. I'll send you an email to the email address linked to your account. I'll need some details from you. :) p***********4@h******.**
  8. stpvoice

    installation

    I'll install it for you if you like? If so, please PM me.
  9. stpvoice

    installation

    That would be softaculous/fantastico. They're the ones that throw the INFO.XML error.
  10. stpvoice

    installation

    Hello, Please try the installation manually by downloading the package from http://wordpress.org/latest.zip Upload it, unzip it and navigate to its index.php. Follow wizard. Done.
  11. stpvoice

    error 500 internal server error

    Hello, Please post the contents of any .htaccess file you may have in the problem directory. Also, please ensure file permissions are CHMOD 644 and folders 755. Thanks. :) Edit: Your site is loading fine for me currently. Please clear your browser cache and try again. If it's still giving an...
  12. stpvoice

    Cpanel Login

    Hello, You should be able to find this out from your account panel, by logging in with your forum username and password. https://x10hosting.com/control/login.php
  13. stpvoice

    My website link

    Hello, That link works fine for me. Please clear your browser cache and flush your DNS, then try again.
  14. stpvoice

    host suspended

    No. Your files will not be accessible to you. We do not expedite deletions of suspended accounts.
  15. stpvoice

    DNS Server Help

    The usual procedure is to point the domain to our nameservers. ns1.x10hosting.com ns2.x10hosting.com I understand this may be a bit different. Is there any option for you to add nameservers?
  16. stpvoice

    host suspended

    Yes, forever. Your account will be deleted sometime after 14 days.
  17. stpvoice

    host suspended

    Sorry, but it doesn't matter who uploads the content. You gave him your details. Your account is, and will remain, permanently suspended.
  18. stpvoice

    Unsupported language suspension

    Pending manual translation, as MaestroFX1 says, your account is unsuspended. You have 48 hours.
  19. stpvoice

    Error - Default Page

    Hello, Please try clearing your browser cache and flushing your DNS, then try again.
  20. stpvoice

    Unsupported language suspension

    Hello, Your site was suspended for being in an unsupported language, as you say. If you agree to provide a full translation to one of the supported languages (English, Spanish or French) within 48 hours, you can have your account back. Do you agree to do this? Thanks. :)
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