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  1. stpvoice

    Problem with FTP

    Hello, Are you able to log into cPanel? http://boru.x10hosting.com:2083
  2. stpvoice

    Problem with FTP

    Username: your cPanel username Password: your cPanel password Host: boru.x10hosting.com Port: 21
  3. stpvoice

    Problem with FTP

    Hello, Both of those links work fine for me. Are you still experiencing the issue? In future, it may be best to wait half an hour or so before posting a ticket if you experience any issues. Often they fix themselves fairly quickly. If you're still not seeing the pages, please try clearing your...
  4. stpvoice

    suspended

    Hello, Your account has been permanently suspended for phishing. This is a serious violation of the Terms of Service, and so you cannot have any further access to your account for any reason. It will be deleted after a minimum of 14 days from the date of suspension.
  5. stpvoice

    what's happen ?

    Hello, You were suspended for High Resource Usage. It's possible that if your account was suspended during an installation, any changes relating to that installation would be lost. An admin will be able to tell you more about which file triggered the suspension. If you're having constant...
  6. stpvoice

    Can't transfer credits

    Hello, You can spend them here: http://x10hosting.com/forums/rewards.php PayPal payouts etc.
  7. stpvoice

    sorry for uploading rapidleech

    No. As carl6969 said before, it's a permanent suspension. No amount of begging will get your account back, it will just get you banned.
  8. stpvoice

    Sunspension

    No. You should have read the Terms of Service.
  9. stpvoice

    Can't complete new sign up, so can previously deleted account be reactivated?

    Hello, I can't find a record of that domain in our system, so it must have been deleted. You may find it easiest to sign up using a completely new username, but an admin should be able to change the account linking if you'd rather not do that. Once you've signed up, you can add a co.cc domain...
  10. stpvoice

    Dns

    Hello, In order to use your own domain with x10, you just have to point it to our nameservers: ns1.x10hosting.com ns2.x10hosting.com Please see http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain for more information.
  11. stpvoice

    C Panel Unreachable

    Hello, Your server's cPanel is loading fine for me at the moment. Could you confirm that you are using https://starka.x10hosting.com:2083/ to access it?
  12. stpvoice

    Addon domain problem

    Escalated. Tracert shows starka, however JM holds no record of the cz.cc domain.
  13. stpvoice

    Unable to log into the cpanel

    Where are you getting this message? In cPanel or the Account Control Panel?
  14. stpvoice

    my domaine not works !!

    Hello, All of the sites associated with your account work fine for me. Please try clearing your browser cache, then try again.
  15. stpvoice

    site not opening

    Hello, All of those links work fine for me. Are you still experiencing the issue?
  16. stpvoice

    Sunspension

    No, suspended means no access what so ever.
  17. stpvoice

    My account suspended

    Hello, By uploading a proxy to your site you violated the Terms of Service, resulting in a permanent suspension of your account. This will not be lifted, and you will not be allowed any further access to your account.
  18. stpvoice

    Account Suspension

    Hello, I see your account was suspended recently for high resource usage. You must have unsuspended yourself via the account panel? Anyway, it's caused by a script using too much CPU/Memory etc. You'll need to just keep an eye on it. If you have further issues, an admin will be able to tell...
  19. stpvoice

    Very slow!

    Hello, Your site loads very quickly for me at this time. If you need better speed, I'd suggest you upgrade to Illuminated, Premium or VPS.
  20. stpvoice

    Sunspension

    Shell scripts are against the Terms of Service, and as you uploaded one you have been permanently suspended under our Zero Tolerance policy. Your account will be terminated after a minimum of 14 days. You will be granted no further access.
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