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Hello, I appreciate that your account has been influenced by something essentially out of your control. If we unsuspend your account, what will you do to solve the problem? The fact that it wasn't noticed for 2 months concerns me slightly.

Hello, Please fill in the form properly (you need to copy and paste the whole thing, and insert your cPanel username): Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion, after a 14 day waiting period:

You can't do anything. You are using a x10 subdomain.

No. You'll never be able to re-enter your account.

Hi there, You have violated the Terms of Service by having a virus on your account. The content of your site is purely your responsibility, and so your account has been permanently suspended. It will be terminated after a minimum of 14 days, and you will be granted no further access to it.

No. Final answer. *REQUEST THREAD CLOSE*

No. Permanently suspended is permanently suspended, meaning you cannot have any access to your account at all.

Hi there, We're not a redirect service, so that would have been the "main" suspension reason. Also, it is a requirement that you have a full manual translation of your site(s), not just some of it. Google translate or equivalent(s) is/are not acceptable.

Well, in that case your project won't be published, as you're not getting your account back here. "Confirmed proxy, zero tolerance permanent."

You are completely responsible for the content of your account, including who has access to upload things to it. Your account will remain permanently suspended. The fact is, the who on your end is irrelevant; the who on our end is important, and that happens to be you! Happy Thursday. :L

Hi, Your account is not banned. Your site loads fine for me. Please clear your browser cache and try again. -stpvoice :)

Re: Please either "reinstate" my "hosting" account or "delete" it, so I can start ove Yes, switching the Add-on and Main domains should be fine. :) Using an add on domain shouldn't adversely affect any SEO too much, if any. As long as they're on the same account, you're in the clear. :)

I got Mozilla all over my Firefox....XD

I'm not getting a 403 on that link. Could you try navigating to the page via a proxy such as http://www.kproxy.com/ and see if it works then?

I'm going to escalate this. I think this issue could go deeper, as it's listed on JM, but not as an existing domain.

No, there is no way to recover it.

Hello, I've tried all of the sites linked to your account, and none of them give the 403 error. Could you please clear your browser cache and then try again. If the issue still remains then, please post back and someone will investigate further.

Hello, Due to the current configuration of the forums, transfers are not supported. We cannot offer any solution(s) at this time.

Hello there, Both your site and your server's cPanel load fine for me at the moment. Could you please confirm you are using http://starka.x10hosting.com:2083 to log in?

Hi, The cPanel on your server loads fine for me at the moment. Could you please confirm you are using https://starka.x10hosting.com:2083 to log in? There may have been a temporary issue before. In future, it's best to wait half an hour or so to see if any problem(s) corrects...