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  1. Anna

    The request was made without a referer

    Where do you see that, out of context that makes absoluetly no sense to me.
  2. Anna

    Error establishing a database connection - and difficult to view my sql

    It is up now and from what I can tell it has been stable after we did a couple small changes to the configuration last night.
  3. Anna

    Add domain and email. Help please

    Fixed it for you by editing (actually adding new with same parameters does edit the existing one) the redirect and adding the missing / on your domain.
  4. Anna

    suppression was never removed

    I have manually removed your suspension and the account should be good to go momentarily.
  5. Anna

    Files in wrong folder

    The safe option would be to copy the files to the new location, once you verify it is working you can safely remove the old location
  6. Anna

    Add domain and email. Help please

    You can remove the x10 domain, though it is of no harm to leave it either. Just renaming the domain would have left you with a small issue with logging into wordpress as it would have tried to rewrite the address to the domain it was installed under. While that also would have been possible to...
  7. Anna

    sites seem to be down

    We did find an issue with the mysql and has now made a couple small changes to the setup, it should now be more stable going forward, it has at least stayed up for a bit longer this time around.
  8. Anna

    e-mail stopped working

    I will assume that the fact you wrote email.mysite.x10.bz is a typo, as the correct would be mail.mysite.x10.bz, though with the wrong hostname you would probably get something else then just the timeout. Does it work if you put the server in as host (x15.x10hosting.com), that would also...
  9. Anna

    Enabling https

    For free hosting, we do not support SSL. You would need premium hosting to install your own certificate.
  10. Anna

    e-mail stopped working

    Yes, if one would want to use thirparty email you uncheck that. And change MX records. And yes, it would affect DNS, in your case though the MX was never changed and the MX was set for our server, just that the server thought you did want mail to be handled elsewhere which would likely be why...
  11. Anna

    Cannot get in to DirectAdmin

    I found your IP in the firewall, I have removed the block. You should now be able to at least login through the SSO page. As for DA saying credentials are incorrect there could have been something happened with the password in transit (though assuming the one you have for SSO conforms to DA...
  12. Anna

    e-mail stopped working

    Not sure why it did show as not having local, as the option was actually enabled in your useraccount, but disable and re-enable now show it as local under dns in the admin side. For the curious you find the option to enable or disable local mail under "E-mail Manager->MX Records", it is not...
  13. Anna

    sites seem to be down

    appears mysql has decided to misbehave again. I'll see if I can get a hold of a server admin who might be able to find the cuase as well so it can be prevented from happening again
  14. Anna

    Reporting Abuse

    We did relay all emails that is sent using our free hosting through that server when free hosting was setup on cPanel as well. The reason for it is it actually checks for spam and malicious contents before even leaving our network, thus reducing the risk of getting our hosting blacklisted for...
  15. Anna

    Error "x12.x10hosting.com has taken too long to respond"

    There are no blocks on your IP (at least not the one you posted that message from). Is this still an issue for you?
  16. Anna

    Need more storage and hidden entry no longer works

    I have increased the available space for you. If you need another increase, let me know, but there has to be at least 7 days between the requests. I might suggest optimizing images as well if possible, they would likely load faster in a browser if you do (and take less space)
  17. Anna

    e-mail stopped working

    To my knowledge there has been no further changes regarding mails, other then outbound mails now runs through our mailserver and is checked for spam and such before actually being sent, which they also were when it was under cPanel. That should however not affect how you connect to the mail from...
  18. Anna

    Database Error - Cant access MYSQL - Possibly leaving x10hosting

    I had to give mysql a kick again.
  19. Anna

    403 Forbidden

    I was on your account and sorted a couple small things. php is a programming language that allows you to create dynamic content (while html is generally more static). This forum here for instance is written using php as its programming language.
  20. Anna

    Uploaded files via ftp but they aren't showing up

    There was a DNS issue that was sorted out a few days back, so now ALL domains should properly respond to the new sever and that is the only place you should be placing content (the old servers will be taken online eventually) https is not an option at all for free hosting, with apache that...
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