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  1. Anna

    Question on an account (unblocking).

    You may not provide a possibility for anyone to upload files on your account, that is considered file hosting. A publicly available file uploader does provide just that, a possibility for anyone to upload any files. There's nothing to add to this discussion really, you will NOT get your account...
  2. Anna

    Question on an account (unblocking).

    On a side note, the fact it was up more then a year does not allow you to bypass the rules, it may simple mean that your site was never reviewed previously. Site reviews are random, for some we notice the unsupported language quick, others can go on much longer, like in your case over a year...
  3. Anna

    Hosting Account is Suspended

    Actually, there is one thing you can do, if you upgrade to a service that allows chatbar/chatboxes your account can be unsuspended. As Livewire pointed out, it is allowed on Illuminated and Premium hosting.
  4. Anna

    hosting account

    Hello, I have unsuspended your account. You should also have been able to do that through your account panel. Remember to login here, at our forums, at least once every 31 days to avoid being suspended for inactivity again. There's also an option to get rid of the need to login once every 31...
  5. Anna

    Can I change the server or IP address?

    No, server or IP can not be changed, unless you upgrade to Illuminated or go for a premium account.
  6. Anna

    Access denied on all MySql DBs

    there was a misconfiguration with the remote mysql (mysql server and the server that actually shows your pages are separate from the one your cpanel is on so remote mysql has to be allowed) I sorted the IPs in that list.
  7. Anna

    Access denied on all MySql DBs

    I have sorted your database problems.
  8. Anna

    cannot delete one of my dirs

    Hello, That folder should now be gone from your account.
  9. Anna

    Can't receive mail

    That's really odd, because they received nicely on the test@vazovski.tk I created in your account for testing. Do you get any errors in the sender account? What address are you trying to send to? You can only send to addresses you actually created in cPanel, there's no catch all option. What...
  10. Anna

    cannot delete one of my dirs

    If you still fail, please let us know what folder you want removed so we can look at removing it from the backend.
  11. Anna

    suspension

    That would be something we can not unsuspend for. We do not allow these kinds of things at all. The suspension is permanent, and the account will be removed eventually
  12. Anna

    PM FTP Password

    Please try updating the password from your account panel; Account -> Update Password That would change the password for: Account panel, forum, ftp, cpanel Changing there would also be the only way to change the "root" ftp account, which is your cpanel username and password.
  13. Anna

    account suspension details

    Hello, It seem that the number of concurrent processes is the cause. This is clipped from the logs: You'd need to remove the chatscript, they are not allowed on free hosting, due to them being kinda resource intense (repeated mysql queries). If you absolutely need the chat, you'd need to...
  14. Anna

    SSL doesn't work on boru server??

    correct, shared ssl would likely fail on all servers due to the load balancing setup. addresses of the type servername.x10hosting.com/~cpanelname does not work without https either...
  15. Anna

    Can't receive mail

    I just made a test email account, and I see no problems with receiving emails on your account. I tested with three different senders; the account itself, from one of my own domains hosted by x10, and from my gmail account. All arrived nicely in Squirrel mail. Could you please try re-creating...
  16. Anna

    Unable to modify domain

    I have changed the main domain for you.
  17. Anna

    DNS and the lack of tictoral ?

    We have a wiki that contains much useful information. Unless that .zip file contains anything that would violate TOS and hold relevance to your site, yes you can upload that. Name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  18. Anna

    Unable to modify domain

    That would probably be it then, as it is a sub domain of the same domain (insidethemindofgio.co.cc) as you currently use. I'll see if I can override it from the backend
  19. Anna

    Cant go to my directory

    That would likely not be related to database errors. However, before you proceed with installing it; Do you have a valid license for IPB? Ok, those db settings should work, assuming you also got the correct password and that the user is assigned to the database.
  20. Anna

    Unable to modify domain

    what domain are you trying to change to?
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