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Looks as it was not caused by a server glitch as they are still missing. You should be able to get them back through r1soft backup. Have you by any chance deleted the files in the folder www? It is a common mistake to assume them to be separate folders but they are in fact just mirror of each...

yes, it is always good practice to make sure a user can not screw things up by adding wrong data.

Re: Count to 50 :/ darn you managed to reach 50.. I skipped checking a couple times to let you gain a little, didn't mean to let you win :D back to 0 for now then again.

I have unsuspended your account and it should be unlocked in a few minutes. Please do correct that as soon as possible to avoid further problems.

Are you using the right user name? Your cPanel user name is different from your forum user name. *thread moved to English support forum*

Unfortunately you can not register one to use as a separate add on domain, assuming that is what you want seeing as you have an .x10hosting.com subdomain as your main already.

You can have separate e-mails for forum and hosting account as they are separate accounts, with a soft link between them. Yes you can create a new hosting account and attach it to the existing forum account. At step 5 you are asked to either create a new forum account or fill in details of your...

if you have an optional e-mail address you can use that would be good. Eventually the record of your e-mail will be purged as there was no hosting account created, but I think it'll remain in system a day or two (the time you normally get to confirm your e-mail address). I do not have access...

the cPanel name is listed as username, sorry for the confusion. Normally you'd have gotten an e-mail on sign-up with those details, the cPanel nick was chosen during signn-up process. Yours is bigheart.

You can see your cPanel nick and change the password if needed, in your account panel at http://x10hosting.com/panel.php (there's also a link at the top of the forums) - use forum user name and password to login

You are still only allowed to have one account. I can change back, but then I'll have to place the account with the domain d.pcriot.com under suspension instead, I will grant 24 hours for you to take the files. It is never good to have two threads talking about the same stuff, I did not see...

You'll be happy to know that the time frame has recently been changed to once every 31 days instead of once every 14 days.

You can only keep one hosting account. I'll change the one associated with your forum account to be the account that has the domain d.pcriot.com When doing this I will also suspend the account of a.pcriot.com as you are not allowed to have two hosting accounts.

It might not be, the issues could be related to this: http://forums.x10hosting.com/service-alerts/104862-stoli-chopin-lotus.html In any case I suggest giving it a bit to see if it's just some weird glitch. Otherwise you should be able to get all files back through R1 soft backup. (though I...

:) hello and welcome to x10Hosting

Each user creating a new thread gives us a better chance to get to know each new user I guess Welcome aboard :)

By the look of the suspension report you were actually suspended the day before you say you last visited here (unless timezone differs very much). In either case it is possible your account were placed in suspension queue by the script before you visited the forum, in which case the visit...

if you with control panel mean login at http://securityaddicts.x10hosting.com:2082 or http://starka.x10hosting.com:2082 make sure you are using the correct user name and password. I can tell that at least the user name differs from the one you have here at the forums (you cPanel name is waddicts).

You do realize that we will not move the hosting accounts back and forth with your forum account. You still need to say which account you want us to terminate.

By inbound I thought of case where you send from one x10hosting related e-mail to another. I misinterpreted that then. I'll escalate this so an server administrator can take a look.