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    x12 server uptime / speed issues

    I am seeing your domain still using cloudflare DNS and A records.
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    x12 server uptime / speed issues

    No update from me as I can tell the service your site is hosted on has not had any issues. However I can also see your site is loading but still very slow. Further looking into this it looks like you are using cloudflare for your DNS which could be causing some of the issues. You can attempt to...
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    Flarum on free hosting

    Flarum will still require SSH. However that is not provided via our free hosting only our premium paid hosting. The adding support you are seeing is a universal package that is installed across all of our hosting packages. I will see about getting that one removed within the free packages to not...
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    CHANGING SUBDOMAIN NAME

    As mentioned we are not able to change your free subdomain at this time.
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    How to delete added domain?

    This is correct. What was occurring is users would add a domain to the service. Host malicious and phishing content. Do bad things and remove the domain name from the account. Hence leaving us having to go thru tons of logs to figure out which account the domain was owned by when the bad stuff...
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    CHANGING SUBDOMAIN NAME

    At this time we are not allowing your signup domain to be changed. This subdomain acts as your token / key for our services.
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    Cannot login

    This is indicating you are attempting to sign in while using a VPN or other cooperate network. You must disconnect from those services prior to accessing your account.
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    Resolved unable to login and can't reset my password

    The domain Digitalcoin.tk which was tied to your account was red flagged for phishing by several known scanners and reports. It may be possible our scanners and the systems flagged your website and domain in error. We do have backups for your account and we would be able to restore your...
  9. E

    Disk Quota exceeded warning, yet I seem to have enough space

    Hello, Team is still investigating this issue soon as I know more I will let you know.
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    x12 server uptime / speed issues

    I have confirmed the server status has remained functioning without any major issues during your reported times. I also confirmed your website is taking a very long time to load. At this time it is assumed the underlying issue is within the install of your website. Did you run any updates or...
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    Site down x12 server

    Hello, I have enabled the display_errors option under the +Extra Features > Select PHP versions > Options tab When that is enabled your website is showing the following error : Fatal error: Uncaught Error: Call to undefined function get_data() in...
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    Disk Quota exceeded warning, yet I seem to have enough space

    Can you clarify or share a screenshot when / how you are getting this error? I am seeing you are only using 601.8 MB / 1 GB currently.
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    DirectAdmin Update and More

    We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...
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    DirectAdmin Update and more

    We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...
  15. E

    Login error

    Hello, Unfortunately, this error is indicating your country is currently blocked from our services. However this block may have happened recently due to abuse if you can confirm when you signed up for hosting we may be able to grant you access.
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    Errors with software

    Hello, You should still be able to change your PHP version. Please navigate to Extra Features > Select PHP version. Please let me know if you are not able to change this setting or if changing back to php 5.4 does not resolve this.
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    Problem resetting password

    This error should now be resolved. Please let me know if this is still occurring.
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    CAN NOT LOGIN

    This error is indicating you are using a VPN which is not allowed to access our services. Unfortunately this error code is indicating your country is blocked. However, this may have been a recent block based on abuse if you can confirm when you started your service with x10hosting we may be...
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    Email: Is "SPF_SOFTFAIL" a Serious Problem?

    This has been a crazy month for us at x10 with launching some new stuff within free and our projects going on over on premium. I do apologize no real excuses other wise. I have this on my to-do list by the end of the week to either attempt to resolve this or provide a workaround solution if one...
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    x10 up and running

    This is correct DNS related issue for anyone using our .x10.mx domain should now be resolved. Thank you for your understanding.
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