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  1. E

    suspended by mistake

    The domain you signed up with is not allowed.
  2. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I did find your IP was blocked. The reason was for too many failed IMAP login attempts from your local network. This block occurred on 1/2. I have removed the block however, please make sure all mail clients are using correct information
  3. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I do not see any block on our firewall with your IP and I can confirm the server and services have had no downtime and is online.
  4. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    I can see your site loading at this time. If you can not this is due to the local DNS happening after your changes
  5. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Please switch to the latest version of PHP when using WordPress 8.X and let us know the results
  6. E

    Hello, Im thinking about upgrading my site to X10Premium

    Premium plans do not have any limit set.
  7. E

    Urgent: Error Processing Request - Country Code Blocklisted

    Please try now
  8. E

    Enable SSL

    I have enabled this option for you!
  9. E

    Account is disabled

    Service should be active at this time
  10. E

    An error occurred during a connection to x15.x10hosting.com:2222.

    Your IP was blocked because you have failed to many times to access your email account from your local network. I have removed this block. However, please correct the information from your local machines to prevent this from happening again
  11. E

    Account is disabled

    Your account is being reviewed by our team. We can see you have used an extreme amount of bandwidth during this last period which has caused an unusual auto suspension from our system. Once I have more information I will make it in this ticket.
  12. E

    requesting unsuspension

    Please log out of your service and re-attempt this
  13. E

    bittegrity.com unsuspension

    I have sent this to our team to review. Soon as I have an update from them I will make it here
  14. E

    bittegrity.com unsuspension

    You will be required to fully disable the CDN block while our team reviews the site.
  15. E

    bittegrity.com unsuspension

    Hello, can you remove the CF block you have in place so our team can review the status of this domain? Right now our systems are seeing a Sorry, you have been blocked When trying to review this.
  16. E

    Can't delete 3rd domain name and site files

    This should be resolved please re-attempt removing and adding.
  17. E

    X12 Firewall has blocked me again

    Your IP has been unblocked
  18. E

    Site says it is published, but doesn't show up

    After refreshing the cache locally on the server I can also now see your 2023 content! I can confirm no one at our team did any changes and can confidently say you worked this out one out yourself using any guidance we provided! So good job there! Hope you have a great Christmas and holiday!
  19. E

    Unsuspension failed

    Should now be resolved!
  20. E

    Site says it is published, but doesn't show up

    I am unsure what you mean by there? Are you now seeing your site properly loading?
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