Please follow unsuspension request guidelines
https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
Click on the green button of the service name and you will be informed of the reason for the suspension.
You will need to obtain the SSL Certificate through the hosting control panel:
Account Manager > SSL Certificates > Get automatic certificate from ACME Provider
In Hosting Control Panel:
Account Manager > Domain Setup > Click on vhippel.x10.network > Check the box for Secure SSL > Modify
Account Manager > SSL Certificates > Get automatic certificate from ACME Provider