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  1. M

    Cannot upload images / save changes

    Also stated on the webpage, initial quota of 512 MB. Please make your own separate post to request storage increase
  2. M

    How long will my domain be down?

    SSL is managed in hosting control panel Account Manager > SSL Certificates > Get Automatic Certificate from ACME Provider
  3. M

    SSL certificate

    The rate limit can not be bypassed. The rate limit is imposed by ACME Provider, not x10. All you can do is either wait it out, try to change ACME Provider setting between let’s encrypt and ZeroSSL or: Use service like sslforfree to create a certificate and download the zip file it provides and...
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    Cannot upload images / save changes

    Noe of the servers are reporting no disk space, this would be indicative of you reaching your initially assigned disk space.
  5. M

    Open my website

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  6. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  7. M

    requesting unsuspension

    Account panel lists suspension reason https://x10hosting.com/panel
  8. M

    Cannot upload images / save changes

    Are you receiving error message(s)?
  9. M

    requesting unsuspension

    What is the error received?
  10. M

    Account and in- and outgoing mail servers

    You can change email password for mailbox you created in hosting control panel Email Manager > Email Accounts click the + button near the account ************@webhulp.x10.bz > change password
  11. M

    Domain Problem

    What happens when you log into your account https://x10hosting.com/panel
  12. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  13. M

    x10hosting - Service Inactivity Suspension

    You can unsuspend it yourself by logging into your account panel https://x10hosting.com/panel
  14. M

    Account and in- and outgoing mail servers

    The instructions would depend on if you created a separate standalone email address (ie. user@example.com) or if you intend to the default system created one. 1. that password can be changed when logged into your account panel https://x10hosting.com/panel and then clicking the name of your...
  15. M

    Unable to open control panel - Hmm, login details do not seem to be correct. Please try again.

    Please try clearing your cache and cookies. Login to your account panel https://x10hosting.com/panel and then click the hosting control panel button.
  16. M

    Account and in- and outgoing mail servers

    From the referenced link provided: IMAP Secure (incoming) server name: your domain or the server address you are in port: 993 security: ssl authentication: plain/normal SMTP Secure (outgoing) server name: same as incoming port: 587 security: STARTTLS authentication: plain/normal
  17. M

    Account and in- and outgoing mail servers

    1. This is indicative of your IP being blocked by the server, likely for failed login attempts. 2. https://gjr.x10.mx/#mail has the correct mail settings to apply for email clients.
  18. M

    Login from GR IP

    You likely got blocked again for failed IMAP logins from your local device checking for email using incorrect credentials. I would encourage deleting the email account on your local device.
  19. M

    Resolved x15 Email Issues

    External SMTP is not allowed.
  20. M

    Login from GR IP

    That is more indicative of your IP being blocked by the server, typically for failed login attempts.
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