Search results

  1. M

    Getting 500 error when trying to log in

    This should be solved now
  2. M

    requesting unsuspension

    The reason listed for the suspension is on https://x10hosting.com/panel
  3. M

    Important Errors when trying to login / reply for inactive email

    VPNs are prohibited. Please disable the VPN and try to login again.
  4. M

    requesting unsuspension

    It shouldn't as long as the domain is still added on your account, it would just be a simple matter of changing the nameservers back to x10 nameservers or changing the DNS A records back to point correctly.
  5. M

    requesting unsuspension

    the email should contain the reason for the suspension being imposed. Alternatively, logging into your account panel https://x10hosting.com/panel will also inform you of the suspension reason.
  6. M

    Can't Delete Subdomains

    What is the error message?
  7. M

    requesting unsuspension

    No. You violated terms of service and hosted copyrighted content that you do not have legal access for.
  8. M

    requesting unsuspension

    You can see the reason for suspension by logging into the account panel at https://x10hosting.com/panel
  9. M

    Request SSL certificate

    This is a limit imposed by the ACME Provider. All you can do is to change the ACME Provider between Lets Encrypt and ZeroSSL. Outside of that, either wait for the rate limit to reset, or try to get a SSL from like sslforfree.com or zerossl.com or freessl.org
  10. M

    Request SSL certificate

    Use Get Automatic Certificat from ACME Provider and follow the steps.
  11. M

    error code

    VPN is not allowed. It will need to be disabled. Please try again after disabling VPN. If you get a new error code, please provide the new code.
  12. M

    SSL certificate request

    You can manage SSL Certificates in hosting control panel Account Manager > SSL Certificates
  13. M

    I registered on the website but was not sent the password

    You entered the password during registration
  14. M

    REQUEST FOR SUPPORT / INCREASE DISK SPACE

    The 7 days option means anything older than 7 days. You would have had to select a higher option, to not delete as much. The other option is IMAP folders, which covers Sent, Draft, Archive, and I believe Trash. The highest option is to delete any email (without deleting all) is "Older than 1095...
  15. M

    Function of PHP

    No, on your localhost instance, you will need to manually download and install those needed extensions/functions
  16. M

    Important Errors when trying to login / reply for inactive email

    The error code provided and reviewing the logs do 100% indicate and confirm a VPN is being used. It will need to be disabled. This also includes services such as Cloudflare 1.1.1.1 or Cloudflare WARP
  17. M

    Important Errors when trying to login / reply for inactive email

    VPN not allowed, this includes services like 1.1.1.1, WARP, and iCloud Private Relay. Disable it and try again.
  18. M

    Important Errors when trying to login / reply for inactive email

    VPN not allowed. Disable it and try again.
  19. M

    Unlock my account:E0F7F3E7B999CB0A5.

    VPN will need to be disabled. Try again after it is disabled and please provide any new error code if you receive another error code.
  20. M

    REQUEST FOR SUPPORT / INCREASE DISK SPACE

    In the Hosting Control Panel: E-mail Manager > E-mail Accounts > Click on the checkbox beside the mailbox you are looking to empty > Purge (this will clear all emails based on the folder and time period you specify)
Top