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Please try again now.

Sure

What is the domain name?

The x13 server is currently having some work done to fix another issue, this was another issue caused by some of the ongoing work.

Please try it again in Roundcube

Please try again now

How are you trying to access email?

That is working as intended. That area is disabled.

What happens if you use another mail client or the webmail directly offered in hosting?

On Hosting Control Panel: Extra Features > Select PHP Version > Extensions > json

This is not multiple account error as the error says. It says you are using a VPN which is not allowed.

It has been raised with DirectAdmin and they are looking into it to resolve it.

what error message have you been receiving when trying to renew it yourself? EDIT: I see your error message in other thread.

Are you receiving any error messages

https://community.x10hosting.com/threads/hello-i-want-to-remove-restrictions-on-my-account.215790/ VPNs are not allowed

VPNs are not allowed. It will need to be disabled.

The account panel informs you of the reason https://x10hosting.com/panel

Please try again, this error is not resulting in any information. Repeatedly trying clears the old error code out and replaces it with the new code.

the x10hosting account panel https://x10hosting.com/panel informs you of the suspension reason.

The x10 provided domains are subdomains of domains that x10 owns. Yes, that’s why Google is doing that, sometimes signing up for Google Search Console use may try to clear that up, not a full guarantee.