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  1. M

    I can't get a certificate of SSL

    What does your account panel say at https://x10hosting.com/panel If it shows active, click on hosting control panel and navigate to Account Manager > Domain Setup > click the checkbox to the domain > click the Suspend/Unsuspend button
  2. M

    I can't get a certificate of SSL

    The weekly rate limit is not imposed by hosting, it is imposed by Let's Encrypt and ZeroSSL. The alternative is manually getting one from sslforfree.com
  3. M

    I can't get a certificate of SSL

    It is a weekly rate limit, this limit is imposed by the ACME Provider. You can select whether you want the certificate issued by Let's Encrypt or ZeroSSL
  4. M

    I can't get a certificate of SSL

    All that can be done is either waiting for the weekly rate limit to reset, selecting an alternate ACME Provider, or manually installing one generated from https://www.sslforfree.com/
  5. M

    Error

    No, it is x11. That is the name of the specific server that was in question.
  6. M

    Please unsuspend my account.

    Support for Premium is in the clients area in the Premium client panel to create a ticket.
  7. M

    Can't access my Hosting control panel X13

    Try again now
  8. M

    This service has not been activated yet.

    Can you try it again now, if the service auto cancelled/terminated?
  9. M

    requesting unsuspension

    That is the reason as it says: It means your domain contains a term that may go against community standards, please wait as this request is reviewed.
  10. M

    Can't access my Hosting control panel X13

    Try it again now
  11. M

    requesting unsuspension

    Your account panel https://x10hosting.com/panel lists the reason for the suspension
  12. M

    Can't access my Hosting control panel X13

    Please create your own thread for future reference. This is a client side error. https://www.thesslstore.com/blog/fix-err-ssl-protocol-error/
  13. M

    Access to Database

    Yes, PHPMailer can be used
  14. M

    Access to Database

    Try using the same name as db for the username as well.
  15. M

    Access to Database

    hostname is the server your account is on, or localhost would suffice
  16. M

    X11 sever down?

    x11 should be back on now, some functions may still be down but should be resolved within the next few hours.
  17. M

    Error

    x11 should be back on now, some functions may still be down but should be resolved within the next few hours.
  18. M

    One of my sites it down please take a look

    Your site is still loading at this time when going to http://hdalbumcovers.x10host.com You may need to add SSL Certificate from hosting control panel > Account Manager > SSL Certificates
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