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  1. Dead-i

    Suspension removal stuck in processing

    Hi, It looks like your account has already been unsuspended. ;) Thank you,
  2. Dead-i

    Unsuspension timeout

    Hi khaoskin, Sorry about that; I have put the unsuspension through for you. ;) Thank you,
  3. Dead-i

    Mail reception problem

    Hi, Please ensure that the emails that your script is sending do not spoof the "From" header based on the email address a user provides. Our mail server automatically blocks outgoing emails where the "From" header has been altered to an email from a common email provider/company, to prevent...
  4. Dead-i

    Request for Unmetered Space

    Hi Roger, Sorry about that; I have now upgraded your account for unmetered disk space. ;) Thank you,
  5. Dead-i

    Request for Unmetered Space

    Hi Roger, It looks like the majority of your disk space is being used in your "Census" directory, but these files aren't linked from your site. Please could you clarify this? Thank you,
  6. Dead-i

    How do I delete a domain?!

    Hi, We can change your account's main domain for you, if needed? It can be a x10host.com, x10.mx, x10.bz, elementfx.com or pcriot.com subdomain. Thank you,
  7. Dead-i

    How to add DNS records

    Hi, You can modify your account's DNS records from the Advanced DNS Editor. To access this, you would need to switch to the cPanel x3 theme, by clicking "Switch Theme" in the top-right of cPanel, and clicking "Switch to cPanel x3". You should then see the "Advanced DNS Editor" icon on your...
  8. Dead-i

    I can't even add an ad code

    Hi, On our free hosting servers, Mod Security outright blocks all Bidvertiser links, since it is considered to be a known malware site. Thank you,
  9. Dead-i

    Fastest Free webhosting

    While the results are interesting, you do have to be careful with trusting benchmarks like this... Benchmarks of a free hosting provider rely on too many factors, such as the time you test at, the number of users present on the server, and the amount of load the specific server has at the given...
  10. Dead-i

    new database!!!

    Hi, Sorry, but remote MySQL is not available to free hosting accounts. Thank you,
  11. Dead-i

    new database!!!

    Hi bikefind, Your MySQL host is localhost, and the username and password are the same as the credentials you specified when you created your MySQL user in cPanel. Please note that your MySQL user is prefixed with my99word_, followed by the username you made. Thank you,
  12. Dead-i

    Enable intl extension

    Hi cakeipnt, I have also enabled the intl extension for your account. ;) For anyone else curious about this, you can enable the extension by going to "Select PHP Version" from the cPanel x3 theme (not x10Hosting Basic), tick the "intl" checkbox, and hit Save. :) Thank you,
  13. Dead-i

    Unable to establish a PHP session.

    Hi, Your account has now been re-created. Please could you try again now? :) Thank you,
  14. Dead-i

    Internet connection blocked for frequent abuse.

    Hi, Please could you try again now? You should be able to sign in from the same connection that you just posted from. ;) Thank you,
  15. Dead-i

    Requesting Unmetered Disk Space

    Hi, You can request unmetered disk space once you have used at least 50% of your current disk space limit. You are currently using 99MB. ;) Thank you,
  16. Dead-i

    Why would this be an issue

    Hi vanisser, It looks like you are hitting a general Mod Security rule designed to prevent users from submitting potentially unwanted and untrusted content, since you are submitting raw HTML. On our free hosting service, we use Mod Security to protect our customers' websites from common web...
  17. Dead-i

    Unable to establish a PHP session.

    Hi encorere, It looks like your account's home directory is missing many files and directories that are crucial for elements of cPanel to work correctly (such as your "etc" directory), which is most likely why you are seeing this error. Unfortunately, there is no easy way for us to restore...
  18. Dead-i

    How many users can login to the FTP?

    Hi, On free hosting, FTP is intended for use by the account owner and any website administrators who need to change the content of the website on the account. We do not allow people to use FTP as a public service for website visitors to connect to, which is why we have Anonymous FTP disabled on...
  19. Dead-i

    Blog System "Technical Difficulty" - X10Hosting Admins' Help Needed, Please?

    Hi, I can disable the URL limit for your account if needed. Would you be happy with me doing this? Thank you,
  20. Dead-i

    Migrating Wordpress into host

    Hi, Are you able to generate a database backup from your previous provider? If so, you can import the database backup through phpMyAdmin in cPanel to move your site over to x10Hosting, without the need for a migration plugin. ;) WordPress have a guide with more information on this at...
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