Search results

  1. Dead-i

    Cannot open cPanel

    Hi, There are no problems with cPanel on xo7. What error message are you receiving? Could your network be blocking port 2083? Thank you,
  2. Dead-i

    Server Error

    Hi bestwine, Please could you try again? There was a problem affecting your server (xo7) last night. This should now be sorted. Thank you,
  3. Dead-i

    Changing my websites subdomain

    Hi, I have changed your domain name. ;) Thank you,
  4. Dead-i

    Changing my websites subdomain

    Hi, Yes. Just to confirm, would you like me to change your domain name to andyprod.x10.mx? Thank you,
  5. Dead-i

    Changing my websites subdomain

    Hi, Yes, we can change it to .x10.mx, .x10.bz, .elementfx.com, .pcriot.com. Which one would you prefer? Thank you,
  6. Dead-i

    Recover Deleted Account

    Hi, Sorry, but it looks like your account was terminated back in March. We can't recover deleted free hosting accounts. Thank you,
  7. Dead-i

    More disk space request

    Hi, Absolutely! I have upgraded your account for unmetered disk space. ;) Thank you,
  8. Dead-i

    503 Backend Fetch

    Hi, Sorry, but before we can help with this, we need a Validation Token to verify you own a valid XenForo installation. You can get a validation token from the XenForo Customer Area. Since there is a good indication that your XenForo installation may be nulled, and we obviously can't host...
  9. Dead-i

    Can't Send Email at my contact form.

    Hi, It looks like your email was being sent, but it was blocked by our mail server's filters before it could be delivered, because it looked like a spam email. It looks like you sent a quick test email; please could you try sending an email with some proper content, and see if it works then? :)...
  10. Dead-i

    Login from different country

    Hi Salvatore, I have made a change that should fix this. Please try again now. ;) Thank you,
  11. Dead-i

    change my domain

    Hi, We can change your main domain to an x10Hosting subdomain for you, if you wish. It can end with .x10.mx, .x10.bz, .elementfx.com, .pcriot.com or .x10host.com. Thank you,
  12. Dead-i

    New Account

    Hi, There was a general problem with signups earlier this week, which has since been resolved. I just tried recreating a test account that was terminated a few days ago, and the signup went through without any issues. Please could you ensure that when you see this screen, you go to the Sign Up...
  13. Dead-i

    can't log into ftp.

    Hi, What FTP host name are you using? Thank you,
  14. Dead-i

    Files being 403 Forbidden'd, possibly due to its extension?

    Hi doqkx10m, Sorry to hear you're having problems with this. The purpose of using mod_security on our servers is to protect our free hosting customers from common website attacks, and we would never use it to upsell premium hosting to you. Since our service is completely free, I'm sure you...
  15. Dead-i

    Can't register site

    Hi, Thanks, I see the problem! I have passed this issue on to our Development Team. This will be sorted shortly. ;) Thank you,
  16. Dead-i

    Access from another country

    Hi, We advise that you don't give your account credentials to anyone else. If you really need to give access to your account to someone else, you can create limited FTP accounts from cPanel. Thank you,
  17. Dead-i

    Unmetered Disk Space Request

    Hi Sean, I have upgraded your disk space for unmetered. ;) Thank you,
  18. Dead-i

    Tutorial CDN

    Hi, There are many Content Delivery Networks you could use for your site. A popular one is CloudFlare, which you can enable from your control panel. Here's a link to some information we wrote up on how you can use CloudFlare: http://x10hosting.com/support/guides/enable-cloudflare Thank you,
  19. Dead-i

    WordPress 404 error

    Hi, I took a quick look at our server error logs, and it looks like there were a few instances today where /wp-admin/nav-menus.php has failed to load due to the number of fields sent exceeding 1000. It is fairly unusual for a script to legitimately require more than a thousand arguments, and...
  20. Dead-i

    Shell access on Free Hosting?

    Hi, We can't offer shell access on our free hosting service, due to the abuse this feature attracts. Shell access is only permitted on x10Premium. The message you're seeing is the standard one cPanel sends for accounts with disabled shell access; sorry for the trouble. :( Thank you,
Top