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Hi sleekx10, Every free hosting account's main domain must be an x10Hosting subdomain, because there isn't a reliable way of allowing users to change their own main domain to something else. However, you should be able to use a Parked Domain to add your domain, since parked domains will mirror...

Hi, To help prevent people using our web hosting service as a file sharing service, there is a 10MB limit on individual files, which is why your PDF is being deleted. You might want to try compressing the PDF, or hosting it elsewhere and linking to it from your site. ;) Thank you,

Hi, Sorry to hear that. I can't find a hosting account linked to your forum account "winterfat.tran65". If you're still looking to switch to PHP 5.4, please could you link your accounts? You can do this by going to "Support" in the top-right. However, if you're only switching for the mysql_...

Hi, We do still support .tk domains. Have you definitely set the correct nameservers at their end? If so, please could you provide me with the domain name, and I'll take a look? :) Thank you,

Hi, Everything looks good here! You shouldn't need to do anything else now. ;) Thank you,

Hi, That's really strange; I haven't heard any other reports of that. Next time you see this problem, please could you give me the path of the affected file? I'll see if I can find anything unusual. The only time-based actions we perform on account files is the removal of files over 10MB, but...

Hi, That's being caused by the site URL in your WordPress configuration. Please change the "site URL" to your new domain name in your WordPress settings, and then check again. ;) WordPress have a helpful article on changing your site URL here: https://codex.wordpress.org/Changing_The_Site_URL...

Hi, Your account's main domain must be an x10Hosting subdomain, so you would need to add your domain as a Parked Domain. This is where your domain displays exactly the same content as your x10host.com subdomain, which points at "public_html". Your website visitors will not see your...

Hi, You would need to sign in to cPanel at least once every 31 days. Only logins at https://x10hosting.com/sso/login will count towards this. ;) Thank you,

Hi, Please could you provide me with a link to the affected page? :) Thank you,

Hi, Your account was already upgraded three months ago. ;) Thank you,

Hi, The country restrictions are based on the location of your signup, and we cannot bypass this for you. Additionally, Malaysia is not on the whitelist either. Thank you,

Hi, Sorry, but we can't offer free hosting accounts for users in China, to help prevent abuse. For more information, please see: https://x10hosting.com/community/threads/country-restrictions.166022/ Thank you,

Hi, Welcome to x10Hosting! You can sign up by disabling your proxy/VPN and then go to https://x10hosting.com/ Thank you,

Hi keoniwor, I'm so sorry to hear that; I'd really like to put this right. Edit: It looks like your website was displaying a blank page. I have enabled error reporting on your account, and your website is now revealing several PHP errors. This looks to be caused by a plugin. You might want to...

Hi, I have changed your domain name. ;) Thank you,

Hi, I have changed your domain for you. ;) Thank you,

Hi, Yes, we run mod_security on our free hosting service, to help protect your website against common web attacks. I took a quick look at your account's mod_security logs, and it looks like a request was recently blocked for including JavaScript in the data submitted. Mod Security will...

Hi werux10h, I'm struggling to see this problem; your control panel is loading fine here, and your account is currently using 470MB of the 512MB disk limit. In any case, your account qualified for a free disk space upgrade, so I've bumped your disk limit up to unmetered for you. ;) Thank you,

Hi thehiris, Your x10host.com domain is currently loading your index.html file fine. Are you still having this problem? Thank you,