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  1. descalzo

    Suspention

    Unsuspended. Your Drupal site seems to have DB connection problem. Try going to cPanel --> Remote Hosts and make sure that int.fris.x10hosting.com is listed.
  2. descalzo

    Can't remove old e-mail accounts!

    Please understand that this is a bit low-priority at the moment (with the problems from the Fris migration) and might take awhile. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  3. descalzo

    Site unavailable

    Problem: All files missing due to migration to Fris. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  4. descalzo

    Can't remove old e-mail accounts!

    Ok. Which ones do you want on and which ones do you want off the account? Or is ok to nuke them all and then you can add back the ones you want?
  5. descalzo

    cPanel Login Problems

    1. What URL are you using to try to log in? Are you getting a red 'Login Failed' message? 2. Could you try changing your password one last time? The system was not too reliable at making the changes during the migration. 3. Have you tried using the 'Login to cPanel' button in Account Panel?
  6. descalzo

    crons

    Since your account is in the middle of a server migration, it will be hard to figure out exactly what the problem was/is. A cron command like: /usr/bin/php /home/yadda/public_html/foo.php >>/home/yadda/public_html/log.txt 2>&1 will log any output or error messages, which can be...
  7. descalzo

    Unable to log in to cpanel

    You were still suspended due to the migration (ie, not your fault). I unsuspended you. See if you can signin now. Make sure that if you are using a link with your server name in it, the server is 'fris'
  8. descalzo

    Error 500 - Internal Server Error... PLEASE HELP!!

    If your site is a PHP based one , make sure that .php files are NOT 'world and group writable'. That is, permissions of 0777 or 0666 will cause 500 errors in the current server configuration. Files should have permission of 0755 or 0644. Another possible source of the error is .htaccess with...
  9. descalzo

    webfiles gone at fgbmfi-davao.org

    Problem: files missing due to migration to fris Will escalate to a Support Ticket for that problem. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  10. descalzo

    Website still gone...

    If you are running any .php files, make sure they are not 'world or group writeable' ... ie, permissions 0777 or 0666 will cause 500 errors. The files should be 0644 or 0755 You can try going to cPanel --> Error Log (this is NOT the error_log that PHP creates when a script has errors). It...
  11. descalzo

    web site does not open at my home page

    Problem #1 ... All files missing due to the migration. Let's get that fixed first. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  12. descalzo

    Redirection error

    Problem: on boru, main domain gauravsharma.co.in redirects to x10hosting main page Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  13. descalzo

    Fris Nonsense.

    If you can login to cPanel, do so. Databases --> Remote MySQL Make sure the list includes int.fris.x10hosting.com . If it doesn't add it. If that doesn't fix it, go to your forum script's settings/config/configuration file, and make sure that the databasehost setting is 'localhost'. Lastly...
  14. descalzo

    Webmail Emails

    You might want to look at http://x10hosting.com/forums/useful-information/126063-account-upgrade-double-everything.html#post702615
  15. descalzo

    Fris Nonsense.

    Have you gone to the Account Panel and changed/reset your password?
  16. descalzo

    All data still gone

    Problem: all files lost in the move to Fris Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.
  17. descalzo

    mi files are missing

    If you wish them to restore your account, you should clear the current one. Make backups of anything there now that you want.
  18. descalzo

    Can't remove old e-mail accounts!

    Try it as an add-on domain. If that fails, post back.
  19. descalzo

    Trouble having page display at my domain

    Problem: Site redirects to x10hosting.com Escalating to a Support Ticket. This will close the thread but you will be able to follow the Ticket by clicking on the yellow bar that will be on top OR by logging onto your Account Panel
  20. descalzo

    Problem with my Hosting Account

    First of all, you should not be seeing It should have been removed days ago. I will escalate this to a formal Support Ticket for that problem and your cPanel login problem. Staff: please set his cPanel password for him and remove the 'migration' page. This will close this thread but you...
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