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Is gongyue your other Forum name? Warwick MORSE Society? Use your other Forum name.

When was the date of the last error in error_log? Try looking at cPanel --> Error Log. This is NOT error_log. It is the error log for Apache.

Problem: Website redirects to /cgi-sys/defaultwebpage.cgi default page after move to Fris. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.

Problem: All files missing due to migration to Fris. Staff, please locate and restore them. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.

public_html and www are different names for the same directory. public_html is the 'real' name and www is a link to public_html So putting a file into public_html is the same thing as putting it into www. One file into one directory. No copies. I think they have the two names because some...

How are you sending your username? If you are using something of the form yoda@mysite.com , try using just yoda .

No. You would not be able to access it from the web.

If your user name is 'george', you can create a directory /home/george/secret and put your files there. If you want to include the file in one of your PHP scripts , you would use require_once( '/home/george/secret/special.php' )

Make sure all your .php pages have permissions of 0755 or 0644. If they are set to 0777 or 0666 , that will cause the 500 errors.

Problem: All files missing due to the migration to Fris . Staff: please find and restore. Escalating to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.

File(/usr/local/apache/htdocs/picsthumbs/enginethumb.jpg) is not within the allowed path(s): (/home/:/tmp) in /home/artifex/public_html/wp-content/themes/flowhub/timthumb.php on line 661 That is one of the errors I got (finally) The problem is that the software is looking for the file...

Now that Fris is more or less stable, the password change should work. If not, post back.

I do not see any broken images. ADD: My error. I did just a quick visual.

Now that Fris is more or less stable, could you log onto Account Panel and set/reset your password? It will make your cPanel and Forum passwords the same. Also, when they ask for 'old password', they mean your current Forum password. And when logging onto cPanel, you should use your cPanel...

Got a page URL where you see errors so we can try to help?

Problem: All files gone due to the Fris migration. Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.

Problem: files missing due to migration to Fris Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.

You were given the correct answer.

There is no hosting account linked to this Forum username. What is the cPanel username on the account you are inquiring about? What is the URL of the domain of the account?

Unsuspended.