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  1. garrettroyce

    Apache is functioning normally

    @spinthew I realized I had an incorrect filter set when I was reading the logs; that log entry was not for your account. Sorry, it pulls up some things based on info that can return false positives, and I didn't read it correctly. Please be advised that your account was correctly deleted...
  2. garrettroyce

    no puedo acceder a mi cuenta ni recuperarla de ninguna manera

    @stores15 I'm marking this issue as closed. Please create a new thread if you have any new trouble. Thank you.
  3. garrettroyce

    Apache is functioning normally

    It looks like an illegal botnet is the cause; ironically, letting you download the illegal botnet software could possibly be illegal. I've tagged this thread and will reply once the abuse team has had time to look it over. If your account has a backup (generally accounts that don't get logged in...
  4. garrettroyce

    Apache is functioning normally

    Typically what happens is someone finds a way to get into your website and upload something. I don't see that you logged in when this happened, so I would guess that someone found a way to hack in. There's also a login from a blacklisted country in the last few months that was caught...
  5. garrettroyce

    Apache is functioning normally

    @truthju2 Has this resolved your issue?
  6. garrettroyce

    Sign in Successful: An error has occurred forwarding your sign in

    @downpoin Has this resolved your issue?
  7. garrettroyce

    Apache is functioning normally

    Thank you! Please let us know if we can help further.
  8. garrettroyce

    Apache function notice on website.....

    @nswcx10h has this resolved your issue?
  9. garrettroyce

    Apache is functioning normally

    @jlbryson does this resolve your issue?
  10. garrettroyce

    Apache is functioning normally

    @flawles9 does this resolve your issue?
  11. garrettroyce

    Is there a last chance?

    @englis45 does this resolve your issue?
  12. garrettroyce

    Resolved Apache is functioning normally

    You can also check if your installed software does redirects automatically. Some software such as WordPress have an option to force the user to use SSL. Please also check if your .htaccess has any redirects in it.
  13. garrettroyce

    Apache is functioning normally

    Your account was suspended for malicious content, as a result you are seeing this placeholder page.
  14. garrettroyce

    Joomla admin account being hacked again

    Is there a captcha you can install for your admin login screen?
  15. garrettroyce

    Http error 503 - Backend fetch failed

    @adler96 I'm marking this issue as closed. Please create a new thread if the need arises. Thank you.
  16. garrettroyce

    Site Inaccessible

    @greenmeteor I'm marking this issue as resolved. Please create a new thread if the need arises. Thank you.
  17. garrettroyce

    Website not accessible, but FTP possible

    @cerebrex I'm marking this issue as resolved. Please create a new thread if the need arises. Thank you.
  18. garrettroyce

    email certificate expired

    @SylvanOgre I'm marking this issue as resolved. Please create a new thread if the need arises. Thank you.
  19. garrettroyce

    "Apache is functioning normally "

    Things got a little screwy during the transfer. That's why x10 made backups and we're doing these restores. Please make sure to log in every month from now on because normally backups do not get made of deleted accounts.
  20. garrettroyce

    Apache is functioning normally

    Some users were affected by an inactivity suspension during transfer. I'm requesting admin assistance. @Anna can you please see if this account was affected by an inactivity suspension during transfer?
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