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  1. garrettroyce

    Post-migration, my domain won't work, tho ___.x10hosting.com does work

    I'm still learning the nuances of DirectAdmin, so please bear with me. I believe you need to set up a pointer in DA Account Manager Domain Pointers Create Domain Pointer
  2. garrettroyce

    Unblock an IP Address

    Personally, I have no way of viewing your files; I can only see your website as every random viewer of your site sees it. I'm not a part of the x10 team and especially not the abuse team, but here's my opinion. When I clicked on the link, a download started of a .dmg file and the location of...
  3. garrettroyce

    My website now is being redirected to spam

    There should be plugins for disallowing certain comments. Also make sure your software is up to date. A random user (or even an administrator) should not be able to post javascript in a comment.
  4. garrettroyce

    MySQL issues

    Where are you seeing an issue? I don't believe outgoing SQL connections are allowed through the firewall, but I had only experienced that years ago. PHPMyAdmin isn't going to help as your user credentials will not allow you to override the system limits.
  5. garrettroyce

    Website not displaying & cPanel/DirectAdmin not accessible

    @Anna Please restore this account as well
  6. garrettroyce

    Database issue

    Thank you for the follow up, Darren. It'll definitely help someone else.
  7. garrettroyce

    Unable to access cPanel

    Everything seems in order. Your server is x13. See if https://x13.x10hosting.com:2222 works If the issue continues please do follow up so we can make sure there isn't something missing after the transition to DirectAdmin.
  8. garrettroyce

    Can staff help disable auto redirect w/ ssl? (cannot disable myself)

    @Anna can you please look into why x12 (me) and x15 (hanadnet) have different screens available and/or change this setting?
  9. garrettroyce

    Can staff help disable auto redirect w/ ssl? (cannot disable myself)

    I see the option on DirectAdmin if you go to: Account Manager Domain Setup (Click the domain name) Force Redirect There's a few options there. Do any of these help?
  10. garrettroyce

    Admin Account Being Attacked / Hacked

    Good suggestion. Just a note that the ErrorDocument is not required, but using 127.0.0.1 is pretty funny. The file should go in your public_html folder and is named ".htaccess" (no quotes). The file may already exist, just add your code at the top of the file. IP address can be blocked via full...
  11. garrettroyce

    Unblock an IP Address

    Whatever software you're using on your website makes it impossible for me to verify what you're saying. Linking the file would not necessarily be a problem, but it appears the download source is being hidden. If the file was simply linked, the download would come from Apple's servers, but it is...
  12. garrettroyce

    Unblock an IP Address

    Please wait a minute. You may get another notification about suspension once I check this information.
  13. garrettroyce

    Unblock an IP Address

    x10 disallows linking and physically uploading files. Eg, if you have an illegal file in your Google account, you may not link it, nor can you upload a file directly to x10. Essentially, making something illegal available to people will get your account flagged. I don't have the ability to see...
  14. garrettroyce

    Email foreordaining Question

    If you need a forwarding service, GMail accounts (and other providers as well) can provide a more powerful interface than given via CPanel or the current system. With GMail you can receive but also send as multiple users, even from non-gmail domains. I think you would find that this service may...
  15. garrettroyce

    CPanel and Website down

    Your site appears to be working for me at this time. Your server is x13 and it is up. Please reply if you have any further issue.
  16. garrettroyce

    My website now is being redirected to spam

    Your settings appear to be correct, but a malicious user may have been able to upload something to your site through a software vulnerability or cross-site scripting. It appears to me that your website loads correctly, then is redirected via some malicious means immediately after. If you are...
  17. garrettroyce

    Unblock an IP Address

    Hello, I have reviewed your website and it appears to be hosting a copy of Apple software that is not redistributable. Before any other issue is addressed, your suspension will have to be processed. I have suspended your account for hosting copyrighted content. I have edited your post as you...
  18. garrettroyce

    Happy New Year and Plans For 2016

    I'm starting to wonder if anyone ever told @Corey that he didn't have to give every awesome new feature he conceives away for free... I mean, I'm definitely enjoying it, but the day he finds out is going to be a sad day in free hosting land :p
  19. garrettroyce

    Awesome username!

    Awesome username!
  20. garrettroyce

    Site went south ???

    x10Hosting premium accounts are on different servers, so they are unaffected.
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